Buckinghamshire · Compare
Chiltern House Med Centre vs Carrington House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Chiltern House Med Centre’s Practice Grade is clearly higher than Carrington House Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Chiltern House Med CentreHP13 5DN | Carrington House SurgeryHP13 6SL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.1likely range 68.0 to 77.6105 survey answersClearly higher | 58.4likely range 49.4 to 67.486 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 69.7%likely range 62.9% to 75.7%, 105 answersClearly higher | 49.3%likely range 36.6% to 62.0%, 86 answers |
| Access (mean of the two below) | 81.0%likely range 74.9% to 85.5% | 79.5%likely range 75.0% to 83.1% |
| Appointments within two weeks of booking | 93.1%likely range 85.2% to 96.9%, 1,196 appointments | 95.6%likely range 90.8% to 97.9%, 2,132 appointments |
| Calls answered by the practice | 68.9%likely range 59.5% to 76.9%, 2,209 calls | 63.2%likely range 55.6% to 70.2%, 3,445 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.3%likely range 49.0% to 63.4%, 96 answers | 33.6%likely range 22.4% to 46.9%, 83 answers |
| Reception and admin team | 78.2%likely range 71.9% to 83.5%, 103 answers | 70.3%likely range 57.0% to 80.9%, 82 answers |
| Having a preferred professional | 25.0%likely range 19.5% to 31.4%, 108 answers | 15.9%likely range 8.5% to 27.7%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%likely range 70.6% to 82.6%, 100 answers | 71.2%likely range 57.5% to 81.8%, 78 answers |
| Contacting the practice | 60.8%likely range 53.7% to 67.5%, 101 answers | 55.9%likely range 42.6% to 68.3%, 83 answers |
| Wait for an appointment | 70.0%likely range 62.9% to 76.3%, 95 answers | 62.6%likely range 48.1% to 75.2%, 71 answers |
| Being listened to | 87.1%likely range 81.5% to 91.2%, 99 answers | 72.7%likely range 59.4% to 82.8%, 82 answers |
| Care and concern | 86.3%likely range 80.6% to 90.6%, 99 answers | 69.0%likely range 55.6% to 79.8%, 82 answers |
| Confidence and trust | 92.2%likely range 87.5% to 95.3%, 101 answers | 84.0%likely range 71.8% to 91.5%, 81 answers |
| Involvement in decisions | 93.6%likely range 89.0% to 96.4%, 93 answers | 78.6%likely range 65.4% to 87.8%, 77 answers |
| Needs met | 86.5%likely range 80.8% to 90.7%, 100 answers | 77.9%likely range 65.1% to 86.9%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.5%likely range 81.6% to 96.3%, 59 patients | 83.5%likely range 76.4% to 88.7%, 139 patients |
| Children at 18 months | 68.5%likely range 55.3% to 79.3%, 54 patients | 76.2%likely range 67.9% to 82.9%, 122 patients |
| Children at 5 years | 77.6%likely range 64.1% to 87.0%, 49 patients | 84.4%likely range 77.5% to 89.5%, 141 patients |
| Women aged 25 to 49 | 63.6%likely range 60.7% to 66.3%, 1,125 patients | 65.8%likely range 63.7% to 67.8%, 1,994 patients |
| Women aged 50 to 64 | 73.4%likely range 69.5% to 77.0%, 538 patients | 72.6%likely range 69.3% to 75.7%, 730 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,354August 2026 | 9,704August 2026 |
| Primary care network | Dashwood PCN | Dashwood PCN |
| Phone | 01494 439149 | 01494 523211 |
| Friends and Family Test (its own feedback) | 81.8% good or very good55 answers, June 2026 | 85.0% good or very good193 answers, June 2026 |
| Appointments (one month) | 2,484 in August 2026Same day 44.8%; face to face 45.3% | 2,784 in August 2026Same day 53.5%; face to face 60.2% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums2,978 patients per permanent GP | 4.4 qualified permanent4.4 including trainees and locums2,202 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.