Sutton · Compare
Cheam GP Centre vs James O'riordan Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cheam GP Centre and James O'riordan Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cheam GP CentreSM3 8EP | James O'riordan Medical CentreSM3 9HE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.6likely range 55.4 to 71.1132 survey answers | 74.8likely range 68.8 to 80.0117 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 57.8%likely range 46.3% to 68.5%, 132 answers | 71.2%likely range 62.8% to 78.4%, 117 answers |
| Access (mean of the two below) | 76.9%likely range 73.0% to 80.1% | 83.1%likely range 79.3% to 86.4% |
| Appointments within two weeks of booking | 90.4%likely range 85.6% to 93.7%, 3,128 appointments | 97.3%likely range 94.4% to 98.7%, 3,675 appointmentsClearly higher |
| Calls answered by the practice | 63.3%likely range 57.3% to 68.9%, 5,479 calls | 68.8%likely range 61.7% to 75.2%, 3,730 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 29.8%likely range 20.1% to 41.8%, 119 answers | 57.1%likely range 48.2% to 65.5%, 113 answers |
| Reception and admin team | 75.4%likely range 64.2% to 83.9%, 129 answers | 87.0%likely range 79.8% to 91.9%, 111 answers |
| Having a preferred professional | 46.1%likely range 35.0% to 57.5%, 130 answers | 35.3%likely range 27.5% to 44.0%, 116 answers |
| Seeing your preferred professional | 28.3%likely range 15.4% to 46.2%, 56 answers | 44.8%likely range 28.9% to 61.8%, 31 answers |
| Knowing the next step | 81.2%likely range 70.3% to 88.7%, 124 answers | 87.8%likely range 80.5% to 92.6%, 106 answers |
| Contacting the practice | 55.7%likely range 44.2% to 66.7%, 130 answers | 66.7%likely range 57.9% to 74.4%, 113 answers |
| Wait for an appointment | 55.5%likely range 43.3% to 67.1%, 116 answers | 76.8%likely range 68.2% to 83.6%, 106 answers |
| Being listened to | 69.7%likely range 58.2% to 79.2%, 128 answers | 88.3%likely range 81.5% to 92.8%, 115 answers |
| Care and concern | 73.5%likely range 62.1% to 82.4%, 128 answers | 87.1%likely range 80.1% to 91.9%, 115 answers |
| Confidence and trust | 78.3%likely range 67.2% to 86.5%, 124 answers | 89.5%likely range 82.8% to 93.7%, 114 answers |
| Involvement in decisions | 82.5%likely range 71.3% to 90.0%, 114 answers | 89.1%likely range 82.1% to 93.6%, 107 answers |
| Needs met | 83.1%likely range 72.6% to 90.1%, 127 answers | 89.5%likely range 82.8% to 93.8%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.6%likely range 72.4% to 90.8%, 61 patients | 93.2%likely range 83.8% to 97.3%, 59 patients |
| Children at 18 months | 83.0%likely range 69.9% to 91.1%, 47 patients | 94.2%likely range 86.0% to 97.7%, 69 patients |
| Children at 5 years | 80.0%likely range 69.2% to 87.7%, 70 patients | 71.0%likely range 61.5% to 79.0%, 100 patients |
| Women aged 25 to 49 | 72.6%likely range 70.4% to 74.7%, 1,641 patients | 65.1%likely range 62.7% to 67.4%, 1,633 patients |
| Women aged 50 to 64 | 82.7%likely range 80.4% to 84.7%, 1,199 patients | 75.8%likely range 72.7% to 78.7%, 757 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,764August 2026 | 9,108August 2026 |
| Primary care network | Cheam and South Sutton PCN | Cheam and South Sutton PCN |
| Phone | 02038 339950 | 020 86448400 |
| Friends and Family Test (its own feedback) | 84.2% good or very good19 answers, June 2026 | 96.3% good or very good245 answers, June 2026 |
| Appointments (one month) | 4,137 in August 2026Same day 41.2%; face to face 63.6% | 5,634 in August 2026Same day 58.2%; face to face 36.1% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent4.9 including trainees and locums2,395 patients per permanent GP | 3.2 qualified permanent4.9 including trainees and locums2,834 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.