Gateshead · Compare
Chainbridge Medical Partnership vs Whickham Cottage Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Chainbridge Medical Partnership and Whickham Cottage Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Chainbridge Medical PartnershipNE21 5AE | Whickham Cottage Medical CentreNE16 4PD |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.295% interval 66.8 to 84.2104 survey answers | 79.295% interval 63.2 to 87.598 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.3%95% interval 63.5% to 88.2%, 104 answers | 81.1%95% interval 58.3% to 92.9%, 98 answers |
| Access (mean of the two below) | 74.4%95% interval 70.9% to 77.4% | 74.6%95% interval 71.0% to 77.8% |
| Appointments within two weeks of booking | 77.7%95% interval 73.0% to 81.9%, 5,068 appointments | 78.4%95% interval 72.7% to 83.2%, 3,593 appointments |
| Calls answered by the practice | 70.9%95% interval 65.9% to 75.4%, 7,166 calls | 70.7%95% interval 66.2% to 74.9%, 8,547 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 61.7%95% interval 46.1% to 75.2%, 100 answers | 67.1%95% interval 44.1% to 84.1%, 97 answers |
| Reception and admin team | 85.0%95% interval 71.0% to 93.0%, 102 answers | 89.6%95% interval 67.8% to 97.2%, 96 answers |
| Having a preferred professional | 37.9%95% interval 24.6% to 53.3%, 103 answers | 22.9%95% interval 9.4% to 45.8%, 98 answers |
| Seeing your preferred professional | 57.3%95% interval 31.4% to 79.8%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.7%95% interval 73.9% to 94.7%, 99 answers | 97.6%95% interval 78.7% to 99.8%, 98 answers |
| Contacting the practice | 78.5%95% interval 63.7% to 88.4%, 103 answers | 77.7%95% interval 54.8% to 90.9%, 98 answers |
| Wait for an appointment | 72.4%95% interval 56.5% to 84.1%, 95 answers | 68.7%95% interval 44.6% to 85.7%, 89 answers |
| Being listened to | 92.7%95% interval 80.5% to 97.5%, 103 answers | 86.4%95% interval 64.4% to 95.7%, 98 answers |
| Care and concern | 90.4%95% interval 77.3% to 96.3%, 100 answers | 85.3%95% interval 63.0% to 95.2%, 98 answers |
| Confidence and trust | 96.2%95% interval 85.3% to 99.1%, 102 answers | 90.7%95% interval 69.5% to 97.7%, 98 answers |
| Involvement in decisions | 94.1%95% interval 81.7% to 98.3%, 95 answers | 86.0%95% interval 63.1% to 95.7%, 93 answers |
| Needs met | 93.3%95% interval 81.2% to 97.8%, 102 answers | 89.2%95% interval 67.0% to 97.1%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 94.0%95% interval 86.7% to 97.4%, 83 patients | 91.7%95% interval 85.0% to 95.6%, 109 patients |
| Children at 18 months | 93.2%95% interval 86.6% to 96.7%, 103 patients | 96.1%95% interval 90.4% to 98.5%, 103 patients |
| Children at 5 years | 95.3%95% interval 89.4% to 98.0%, 106 patients | 93.4%95% interval 88.3% to 96.4%, 152 patients |
| Women aged 25 to 49 | 73.7%95% interval 71.7% to 75.7%, 1,827 patients | 80.7%95% interval 79.0% to 82.3%, 2,182 patients |
| Women aged 50 to 64 | 76.9%95% interval 74.4% to 79.2%, 1,180 patients | 82.1%95% interval 80.0% to 84.0%, 1,389 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 11,519August 2026 | 15,530August 2026 |
| Primary care network | Gateshead Inner West PCN | Gateshead Inner West PCN |
| Phone | 0191 4990965 | 0191 4885555 |
| Friends and Family Test (its own feedback) | 97.4% good or very good531 answers, June 2026 | 97.4% good or very good383 answers, June 2026 |
| Appointments (one month) | 5,983 in August 2026Same day 45.3%; face to face 74.3% | 5,894 in August 2026Same day 40.1%; face to face 68.1% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent6.2 including trainees and locums2,948 patients per permanent GP | 8.8 qualified permanent10.7 including trainees and locums1,765 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.