County Durham · Compare
Cestria Health Centre vs Villages Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cestria Health Centre and Villages Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cestria Health CentreDH2 3DJ | Villages Medical GroupDH2 2NJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.0likely range 58.2 to 83.991 survey answers | 82.9likely range 76.1 to 87.671 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.2%likely range 47.2% to 83.7%, 91 answers | 83.2%likely range 73.8% to 89.7%, 71 answers |
| Access (mean of the two below) | 84.0%likely range 78.6% to 87.1% | 82.1%likely range 76.6% to 86.2% |
| Appointments within two weeks of booking | 93.5%likely range 88.1% to 96.6%, 2,104 appointments | 85.5%likely range 77.6% to 90.9%, 1,644 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 78.5%likely range 70.9% to 84.6%, 2,853 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.3%likely range 25.8% to 64.5%, 90 answers | 81.0%likely range 71.4% to 87.9%, 73 answers |
| Reception and admin team | 79.5%likely range 58.7% to 91.4%, 90 answers | 89.8%likely range 81.6% to 94.6%, 73 answers |
| Having a preferred professional | 24.9%likely range 11.5% to 46.0%, 90 answers | 36.4%likely range 26.9% to 47.1%, 71 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.9%likely range 59.8% to 92.3%, 87 answers | 86.2%likely range 76.8% to 92.1%, 67 answers |
| Contacting the practice | 66.8%likely range 45.6% to 82.8%, 89 answers | 85.6%likely range 76.4% to 91.6%, 69 answers |
| Wait for an appointment | 66.8%likely range 45.2% to 83.0%, 86 answers | 94.9%likely range 87.5% to 98.0%, 65 answers |
| Being listened to | 88.5%likely range 69.1% to 96.4%, 91 answers | 92.7%likely range 85.1% to 96.6%, 72 answers |
| Care and concern | 88.9%likely range 69.5% to 96.5%, 91 answers | 85.9%likely range 76.9% to 91.7%, 72 answers |
| Confidence and trust | 93.2%likely range 74.9% to 98.5%, 90 answers | 94.7%likely range 87.6% to 97.8%, 71 answers |
| Involvement in decisions | 92.2%likely range 73.2% to 98.1%, 88 answers | 97.4%likely range 91.3% to 99.2%, 71 answers |
| Needs met | 92.4%likely range 73.8% to 98.1%, 90 answers | 87.9%likely range 79.3% to 93.3%, 72 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 87.2% to 97.9%, 76 patients | 96.8%likely range 83.8% to 99.4%, 31 patients |
| Children at 18 months | 94.0%likely range 86.7% to 97.4%, 83 patients | 93.5%likely range 79.3% to 98.2%, 31 patients |
| Children at 5 years | 94.5%likely range 88.6% to 97.5%, 110 patients | 96.0%likely range 80.5% to 99.3%, 25 patients |
| Women aged 25 to 49 | 74.4%likely range 72.4% to 76.4%, 1,878 patients | 72.2%likely range 68.3% to 75.7%, 553 patients |
| Women aged 50 to 64 | 81.3%likely range 79.1% to 83.4%, 1,280 patients | 68.4%likely range 63.7% to 72.8%, 399 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,524August 2026 | 4,111August 2026 |
| Primary care network | Chester le Street PCN | Chester le Street PCN |
| Phone | 0191 3887771 | 01913 873558 |
| Friends and Family Test (its own feedback) | 96.9% good or very good225 answers, June 2026 | 98.9% good or very good91 answers, June 2026 |
| Appointments (one month) | 6,163 in August 2026Same day 42.9%; face to face 93.5% | 2,175 in August 2026Same day 43.9%; face to face 74.8% |
| Antibiotic items per STAR-PU (one year) | 1.04England 0.74, April 2025 to March 2026 | 1.15England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.1 qualified permanent12.1 including trainees and locums1,551 patients per permanent GP | 1.6 qualified permanent1.9 including trainees and locums2,569 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.