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Central Uxbridge Surgery vs Hillingdon Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Central Uxbridge Surgery and Hillingdon Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCentral Uxbridge SurgeryUB8 1UBHillingdon Health CentreUB10 9QF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade62.3likely range 44.2 to 75.893 survey answers81.6likely range 75.4 to 86.1109 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good64.9%likely range 39.1% to 84.2%, 93 answers82.6%likely range 73.9% to 88.9%, 109 answers
Access (mean of the two below)55.9%likely range 52.4% to 59.3%79.1%likely range 74.6% to 82.8%Clearly higher
Appointments within two weeks of booking67.0%likely range 61.6% to 72.0%, 4,717 appointments90.6%likely range 85.2% to 94.2%, 2,502 appointmentsClearly higher
Calls answered by the practice44.7%likely range 40.3% to 49.3%, 9,659 calls67.5%likely range 60.3% to 74.0%, 3,650 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone37.9%likely range 17.1% to 64.3%, 86 answers66.3%likely range 56.1% to 75.2%, 103 answers
Reception and admin team66.3%likely range 39.8% to 85.4%, 89 answers87.4%likely range 79.2% to 92.6%, 107 answers
Having a preferred professional38.5%likely range 18.2% to 63.8%, 94 answers40.5%likely range 31.3% to 50.5%, 109 answers
Seeing your preferred professional28.4%likely range 7.4% to 66.2%, 42 answers31.2%likely range 18.8% to 47.2%, 44 answers
Knowing the next step75.4%likely range 47.6% to 91.2%, 84 answers83.0%likely range 74.0% to 89.3%, 103 answers
Contacting the practice54.7%likely range 30.0% to 77.3%, 90 answers78.6%likely range 69.3% to 85.6%, 107 answers
Wait for an appointment61.8%likely range 34.6% to 83.2%, 80 answers76.2%likely range 66.0% to 84.0%, 94 answers
Being listened to69.1%likely range 41.9% to 87.4%, 86 answers95.4%likely range 89.1% to 98.2%, 104 answers
Care and concern71.6%likely range 44.2% to 88.9%, 86 answers90.8%likely range 83.3% to 95.2%, 105 answers
Confidence and trust83.2%likely range 55.5% to 95.2%, 84 answers99.3%likely range 94.9% to 99.9%, 105 answers
Involvement in decisions81.5%likely range 53.3% to 94.4%, 82 answers98.7%likely range 93.6% to 99.8%, 99 answers
Needs met85.8%likely range 58.1% to 96.3%, 83 answers94.3%likely range 87.7% to 97.5%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.0%likely range 90.4% to 97.4%, 160 patients88.8%likely range 81.4% to 93.5%, 107 patients
Children at 18 months95.6%likely range 91.8% to 97.7%, 203 patients78.8%likely range 69.0% to 86.2%, 85 patients
Children at 5 years93.6%likely range 89.2% to 96.3%, 188 patients87.7%likely range 80.1% to 92.7%, 106 patients
Women aged 25 to 4962.2%likely range 60.4% to 63.9%, 3,045 patients60.0%likely range 57.6% to 62.3%, 1,664 patients
Women aged 50 to 6473.5%likely range 71.1% to 75.8%, 1,348 patients74.7%likely range 71.4% to 77.8%, 696 patients
Facts (NHS England, not part of the grade)
Registered patients17,123August 20269,019August 2026
Primary care networkSynergy PCNSynergy PCN
Phone01895 23192501895 234440
Friends and Family Test (its own feedback)83.6% good or very good256 answers, June 202677.3% good or very good176 answers, June 2026
Appointments (one month)6,203 in August 2026Same day 35.1%; face to face 68.4%3,275 in August 2026Same day 54.6%; face to face 45.6%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent9.1 including trainees and locums2,850 patients per permanent GP3.4 qualified permanent3.4 including trainees and locums2,632 patients per permanent GP
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences