Hastings · Compare
Carisbrooke Surgery vs South Saxon House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Carisbrooke Surgery and South Saxon House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Carisbrooke SurgeryTN38 8BL | South Saxon House SurgeryTN38 9TE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.8likely range 79.8 to 88.2121 survey answers | 85.1likely range 79.9 to 86.8123 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.6%likely range 80.1% to 91.3%, 121 answers | 84.4%likely range 82.4% to 86.3%, 123 answers |
| Access (mean of the two below) | 80.3%likely range 74.1% to 83.2% | 86.6%likely range 69.7% to 89.9% |
| Appointments within two weeks of booking | 98.9%likely range 88.0% to 99.9%, 524 appointments | 96.1%likely range 79.2% to 99.4%, 337 appointments |
| Calls answered by the practice | 61.7%likely range 55.7% to 67.3%, 5,620 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.2%likely range 60.9% to 76.4%, 113 answers | 75.2%likely range 72.8% to 77.5%, 120 answers |
| Reception and admin team | 95.9%likely range 91.1% to 98.1%, 116 answers | 90.6%likely range 88.9% to 92.1%, 122 answers |
| Having a preferred professional | 31.1%likely range 24.1% to 39.1%, 122 answers | 30.3%likely range 27.9% to 32.9%, 123 answers |
| Seeing your preferred professional | 60.3%likely range 46.6% to 72.5%, 45 answers | 41.4%likely range 36.0% to 47.0%, 31 answers |
| Knowing the next step | 88.7%likely range 82.4% to 93.0%, 116 answers | 83.6%likely range 81.5% to 85.6%, 118 answers |
| Contacting the practice | 90.9%likely range 84.9% to 94.6%, 118 answers | 73.6%likely range 71.2% to 75.9%, 123 answers |
| Wait for an appointment | 78.8%likely range 70.8% to 85.1%, 106 answers | 86.0%likely range 83.9% to 87.9%, 111 answers |
| Being listened to | 94.2%likely range 88.9% to 97.0%, 115 answers | 80.7%likely range 78.5% to 82.8%, 122 answers |
| Care and concern | 92.1%likely range 86.3% to 95.6%, 115 answers | 79.5%likely range 77.2% to 81.6%, 121 answers |
| Confidence and trust | 98.0%likely range 94.0% to 99.4%, 113 answers | 88.5%likely range 86.6% to 90.1%, 119 answers |
| Involvement in decisions | 91.3%likely range 85.3% to 95.1%, 111 answers | 82.0%likely range 79.7% to 84.1%, 109 answers |
| Needs met | 92.1%likely range 86.3% to 95.5%, 116 answers | 89.6%likely range 87.8% to 91.1%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.2%likely range 81.5% to 96.9%, 51 patients | 92.3%likely range 75.9% to 97.9%, 26 patients |
| Children at 18 months | 89.1%likely range 78.2% to 94.9%, 55 patients | 93.3%likely range 78.7% to 98.2%, 30 patients |
| Children at 5 years | 94.3%likely range 84.6% to 98.1%, 53 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Women aged 25 to 49 | 71.1%likely range 68.6% to 73.6%, 1,275 patients | 77.0%likely range 73.5% to 80.2%, 592 patients |
| Women aged 50 to 64 | 72.4%likely range 69.5% to 75.0%, 1,020 patients | 81.0%likely range 76.2% to 84.9%, 310 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,499August 2026 | 3,432August 2026 |
| Primary care network | Hastings & St Leonards PCN | Hastings & St Leonards PCN |
| Phone | 01424 423190 | 01424 717386 |
| Friends and Family Test (its own feedback) | 97.2% good or very good427 answers, June 2026 | 88.9% good or very good27 answers, June 2026 |
| Appointments (one month) | 3,665 in August 2026Same day 39.6%; face to face 59.8% | 1,205 in August 2026Same day 44.5%; face to face 60.3% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent4.1 including trainees and locums2,083 patients per permanent GP | 1.0 qualified permanent1.1 including trainees and locums3,432 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.