Herefordshire · Compare
Cantilupe Surgery vs Wargrave House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cantilupe Surgery and Wargrave House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cantilupe SurgeryHR1 2JB | Wargrave House SurgeryHR1 2JB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.9likely range 72.3 to 86.6114 survey answers | 68.9likely range 59.8 to 76.996 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 82.1%likely range 69.9% to 90.1%, 114 answers | 61.1%likely range 48.3% to 72.5%, 96 answers |
| Access (mean of the two below) | 78.1%likely range 74.4% to 81.3% | 86.8%likely range 82.9% to 89.8%Clearly higher |
| Appointments within two weeks of booking | 86.5%likely range 82.3% to 89.9%, 4,792 appointments | 94.4%likely range 90.9% to 96.6%, 4,021 appointmentsClearly higher |
| Calls answered by the practice | 69.5%likely range 63.4% to 75.0%, 4,972 calls | 79.0%likely range 72.1% to 84.6%, 3,341 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.2%likely range 47.1% to 73.7%, 101 answers | 36.4%likely range 25.0% to 49.5%, 92 answers |
| Reception and admin team | 92.7%likely range 82.1% to 97.3%, 105 answers | 66.4%likely range 53.2% to 77.4%, 90 answers |
| Having a preferred professional | 22.9%likely range 13.8% to 35.5%, 116 answers | 34.5%likely range 23.6% to 47.2%, 96 answers |
| Seeing your preferred professional | 22.2%likely range 7.8% to 48.9%, 30 answers | 16.3%likely range 6.3% to 36.3%, 38 answers |
| Knowing the next step | 88.4%likely range 76.9% to 94.6%, 108 answers | 86.0%likely range 74.6% to 92.8%, 92 answers |
| Contacting the practice | 80.1%likely range 67.5% to 88.6%, 112 answers | 45.6%likely range 33.4% to 58.3%, 95 answers |
| Wait for an appointment | 49.3%likely range 36.0% to 62.8%, 104 answers | 44.4%likely range 31.8% to 57.8%, 86 answers |
| Being listened to | 89.7%likely range 78.5% to 95.4%, 110 answers | 88.4%likely range 77.4% to 94.4%, 92 answers |
| Care and concern | 86.2%likely range 74.4% to 93.0%, 111 answers | 88.9%likely range 78.0% to 94.8%, 91 answers |
| Confidence and trust | 100.0%likely range 93.0% to 100.0%, 108 answers | 89.6%likely range 78.8% to 95.2%, 91 answers |
| Involvement in decisions | 96.2%likely range 86.8% to 99.0%, 104 answers | 94.3%likely range 84.7% to 98.0%, 90 answers |
| Needs met | 93.3%likely range 83.3% to 97.5%, 111 answers | 90.1%likely range 79.5% to 95.6%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.2%likely range 85.9% to 96.8%, 88 patients | 100.0%likely range 93.8% to 100.0%, 58 patients |
| Children at 18 months | 94.4%likely range 87.5% to 97.6%, 89 patients | 98.4%likely range 91.4% to 99.7%, 62 patients |
| Children at 5 years | 95.1%likely range 88.0% to 98.1%, 81 patients | 89.2%likely range 79.4% to 94.7%, 65 patients |
| Women aged 25 to 49 | 70.7%likely range 68.5% to 72.8%, 1,704 patients | 67.4%likely range 64.7% to 70.0%, 1,198 patients |
| Women aged 50 to 64 | 78.4%likely range 76.0% to 80.6%, 1,199 patients | 75.2%likely range 72.1% to 78.1%, 794 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,431August 2026 | 8,205August 2026 |
| Primary care network | The Wbc (Hereford City) PCN | The Wbc (Hereford City) PCN |
| Phone | 01432 268031 | 01432 272285 |
| Friends and Family Test (its own feedback) | 93.6% good or very good298 answers, June 2026 | 90.0% good or very good20 answers, June 2026 |
| Appointments (one month) | 7,312 in August 2026Same day 54.1%; face to face 37.4% | 4,883 in August 2026Same day 53.3%; face to face 34.3% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.4 including trainees and locums2,081 patients per permanent GP | 3.1 qualified permanent4.2 including trainees and locums2,639 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.