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Burton Croft Surgery vs Laurel Bank Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Burton Croft Surgery and Laurel Bank Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBurton Croft SurgeryLS6 2AFLaurel Bank SurgeryLS6 3DS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.3likely range 65.2 to 79.6121 survey answers77.7likely range 72.5 to 82.0123 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.0%likely range 62.8% to 82.8%, 121 answers75.0%likely range 68.0% to 81.0%, 123 answers
Access (mean of the two below)71.4%likely range 64.7% to 76.9%83.7%likely range 77.8% to 87.9%Clearly higher
Appointments within two weeks of booking76.9%likely range 66.8% to 84.7%, 1,265 appointments79.4%likely range 70.4% to 86.2%, 1,523 appointments
Calls answered by the practice65.8%likely range 57.1% to 73.5%, 2,602 calls87.9%likely range 80.4% to 92.8%, 2,239 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone37.1%likely range 26.1% to 49.6%, 105 answers68.9%likely range 61.4% to 75.6%, 118 answers
Reception and admin team77.6%likely range 66.4% to 85.9%, 116 answers80.7%likely range 74.0% to 86.0%, 120 answers
Having a preferred professional36.5%likely range 26.2% to 48.1%, 121 answers36.0%likely range 29.1% to 43.5%, 123 answers
Seeing your preferred professional25.8%likely range 12.1% to 46.7%, 39 answers40.7%likely range 29.8% to 52.6%, 51 answers
Knowing the next step83.8%likely range 73.4% to 90.7%, 117 answers87.7%likely range 81.8% to 91.9%, 120 answers
Contacting the practice72.1%likely range 60.7% to 81.2%, 120 answers76.4%likely range 69.3% to 82.2%, 120 answers
Wait for an appointment50.9%likely range 39.1% to 62.6%, 112 answers61.0%likely range 53.0% to 68.5%, 108 answers
Being listened to87.3%likely range 77.5% to 93.2%, 118 answers87.4%likely range 81.5% to 91.7%, 120 answers
Care and concern87.2%likely range 77.2% to 93.1%, 117 answers88.0%likely range 82.1% to 92.1%, 119 answers
Confidence and trust93.9%likely range 85.5% to 97.5%, 117 answers88.7%likely range 82.8% to 92.7%, 117 answers
Involvement in decisions90.2%likely range 80.3% to 95.4%, 107 answers82.4%likely range 75.5% to 87.6%, 112 answers
Needs met86.9%likely range 77.1% to 92.9%, 119 answers87.9%likely range 81.9% to 92.1%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.0%likely range 79.9% to 95.3%, 60 patients97.0%likely range 84.7% to 99.5%, 33 patients
Children at 18 months86.4%likely range 75.5% to 93.0%, 59 patients87.8%likely range 74.5% to 94.7%, 41 patients
Children at 5 years76.4%likely range 63.7% to 85.6%, 55 patients95.5%likely range 84.9% to 98.7%, 44 patients
Women aged 25 to 4964.6%likely range 62.5% to 66.7%, 2,046 patients72.8%likely range 70.4% to 75.1%, 1,420 patients
Women aged 50 to 6476.3%likely range 72.9% to 79.5%, 634 patients75.0%likely range 69.9% to 79.5%, 316 patients
Facts (NHS England, not part of the grade)
Registered patients10,366August 20266,980August 2026
Primary care networkWoodsley PCNWoodsley PCN
Phone0113 27447770113 2953900
Friends and Family Test (its own feedback)93.6% good or very good265 answers, June 202696.5% good or very good171 answers, June 2026
Appointments (one month)3,173 in August 2026Same day 36.1%; face to face 58.5%1,816 in August 2026Same day 35.2%; face to face 60.6%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.52England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.9 qualified permanent9.9 including trainees and locums1,767 patients per permanent GP5.0 qualified permanent9.7 including trainees and locums1,396 patients per permanent GP
CQC rating (a separate source)OutstandingOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences