Buckinghamshire · Compare
Burnham Health Centre vs Southmead Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southmead Surgery’s Practice Grade is clearly higher than Burnham Health Centre’s: its likely range lies wholly above.
Side by side
| Measure | Burnham Health CentreSL1 7DE | Southmead SurgerySL2 3ER |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.6likely range 52.4 to 79.594 survey answers | 86.6likely range 83.9 to 88.8132 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 64.8%likely range 43.1% to 81.7%, 94 answers | 90.2%likely range 87.1% to 92.6%, 132 answersClearly higher |
| Access (mean of the two below) | 74.1%likely range 70.3% to 77.6% | 78.1%likely range 72.4% to 82.7% |
| Appointments within two weeks of booking | 93.5%likely range 90.2% to 95.7%, 4,888 appointments | 93.6%likely range 87.2% to 96.9%, 1,587 appointments |
| Calls answered by the practice | 54.7%likely range 47.9% to 61.3%, 4,361 calls | 62.5%likely range 53.1% to 71.0%, 2,280 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.6%likely range 22.6% to 63.5%, 87 answers | 74.8%likely range 70.3% to 78.8%, 117 answers |
| Reception and admin team | 71.7%likely range 49.5% to 86.8%, 91 answers | 90.6%likely range 87.5% to 93.0%, 127 answers |
| Having a preferred professional | 31.1%likely range 15.4% to 52.9%, 94 answers | 29.4%likely range 25.4% to 33.8%, 132 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 49.7%likely range 41.3% to 58.2%, 41 answers |
| Knowing the next step | 80.6%likely range 58.0% to 92.6%, 86 answers | 86.4%likely range 82.9% to 89.3%, 130 answers |
| Contacting the practice | 63.7%likely range 42.1% to 81.0%, 93 answers | 88.1%likely range 84.7% to 90.8%, 129 answers |
| Wait for an appointment | 73.8%likely range 50.2% to 88.7%, 81 answers | 92.9%likely range 90.0% to 95.1%, 118 answers |
| Being listened to | 81.1%likely range 58.7% to 92.8%, 87 answers | 91.3%likely range 88.1% to 93.6%, 124 answers |
| Care and concern | 90.3%likely range 69.3% to 97.5%, 87 answers | 90.8%likely range 87.6% to 93.2%, 125 answers |
| Confidence and trust | 93.8%likely range 73.6% to 98.8%, 86 answers | 98.9%likely range 97.4% to 99.5%, 124 answers |
| Involvement in decisions | 88.2%likely range 65.8% to 96.7%, 81 answers | 96.2%likely range 93.8% to 97.6%, 118 answers |
| Needs met | 86.6%likely range 65.1% to 95.8%, 88 answers | 98.2%likely range 96.5% to 99.1%, 126 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 83.1% to 93.0%, 155 patients | 89.8%likely range 78.2% to 95.6%, 49 patients |
| Children at 18 months | 86.5%likely range 80.3% to 91.0%, 156 patients | 93.9%likely range 83.5% to 97.9%, 49 patients |
| Children at 5 years | 89.5%likely range 84.1% to 93.3%, 172 patients | 86.2%likely range 75.1% to 92.8%, 58 patients |
| Women aged 25 to 49 | 62.2%likely range 60.5% to 63.9%, 3,096 patients | 77.6%likely range 74.8% to 80.1%, 967 patients |
| Women aged 50 to 64 | 75.0%likely range 73.0% to 76.9%, 1,873 patients | 81.2%likely range 78.1% to 83.9%, 696 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,655August 2026 | 6,903August 2026 |
| Primary care network | South Bucks PCN | South Bucks PCN |
| Phone | 01628 666326 | 01753 643195 |
| Friends and Family Test (its own feedback) | 92.6% good or very good511 answers, June 2026 | 98.1% good or very good262 answers, June 2026 |
| Appointments (one month) | 7,035 in August 2026Same day 43.5%; face to face 57.9% | 2,380 in August 2026Same day 43.1%; face to face 70.0% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.6 qualified permanent16.1 including trainees and locums1,610 patients per permanent GP | 3.8 qualified permanent6.0 including trainees and locums1,798 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.