Kingston upon Thames · Compare
Brunswick Surgery vs Langley Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Brunswick Surgery and Langley Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Brunswick SurgeryKT6 6EZ | Langley Medical PracticeKT6 6EZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.4likely range 83.0 to 90.4126 survey answers | 89.1likely range 84.2 to 92.2114 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.1%likely range 84.3% to 93.9%, 126 answers | 90.5%likely range 83.8% to 94.6%, 114 answers |
| Access (mean of the two below) | 81.1%likely range 75.0% to 85.5% | 85.8%likely range 80.5% to 89.6% |
| Appointments within two weeks of booking | 88.1%likely range 79.5% to 93.4%, 1,296 appointments | 92.0%likely range 85.4% to 95.8%, 1,700 appointments |
| Calls answered by the practice | 74.0%likely range 65.3% to 81.1%, 2,433 calls | 79.6%likely range 71.2% to 86.0%, 2,369 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.5%likely range 77.4% to 89.6%, 113 answers | 77.0%likely range 67.9% to 84.2%, 99 answers |
| Reception and admin team | 89.5%likely range 83.4% to 93.5%, 122 answers | 97.5%likely range 92.6% to 99.2%, 109 answers |
| Having a preferred professional | 29.9%likely range 23.1% to 37.7%, 124 answers | 19.9%likely range 13.6% to 28.1%, 112 answers |
| Seeing your preferred professional | 53.0%likely range 38.5% to 67.0%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 95.2%likely range 90.4% to 97.7%, 120 answers | 90.2%likely range 83.4% to 94.4%, 113 answers |
| Contacting the practice | 92.2%likely range 86.7% to 95.5%, 122 answers | 83.9%likely range 76.1% to 89.5%, 113 answers |
| Wait for an appointment | 82.1%likely range 74.7% to 87.6%, 113 answers | 86.3%likely range 78.3% to 91.7%, 99 answers |
| Being listened to | 95.9%likely range 91.2% to 98.1%, 120 answers | 95.0%likely range 89.4% to 97.8%, 110 answers |
| Care and concern | 92.6%likely range 87.0% to 95.8%, 119 answers | 94.6%likely range 88.8% to 97.5%, 110 answers |
| Confidence and trust | 98.3%likely range 94.6% to 99.5%, 119 answers | 98.1%likely range 93.5% to 99.5%, 109 answers |
| Involvement in decisions | 95.0%likely range 90.0% to 97.6%, 113 answers | 99.3%likely range 95.3% to 99.9%, 105 answers |
| Needs met | 96.1%likely range 91.4% to 98.2%, 117 answers | 98.3%likely range 93.8% to 99.5%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 88.3% to 97.7%, 95 patients | 93.4%likely range 87.0% to 96.8%, 106 patients |
| Children at 18 months | 94.7%likely range 88.3% to 97.7%, 95 patients | 93.5%likely range 87.1% to 96.8%, 107 patients |
| Children at 5 years | 90.1%likely range 82.7% to 94.5%, 101 patients | 90.3%likely range 82.6% to 94.8%, 93 patients |
| Women aged 25 to 49 | 68.7%likely range 66.6% to 70.8%, 1,875 patients | 78.6%likely range 76.6% to 80.5%, 1,725 patients |
| Women aged 50 to 64 | 76.9%likely range 73.8% to 79.7%, 787 patients | 81.3%likely range 78.5% to 83.9%, 793 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,997August 2026 | 8,635August 2026 |
| Primary care network | Surbiton Health Centre PCN | Surbiton Health Centre PCN |
| Phone | 020 83907118 | 020 83909996 |
| Friends and Family Test (its own feedback) | 96.0% good or very good50 answers, June 2026 | 96.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 3,700 in August 2026Same day 46.5%; face to face 55.4% | 4,367 in August 2026Same day 61.8%; face to face 43.9% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent4.9 including trainees and locums2,109 patients per permanent GP | 5.1 qualified permanent7.2 including trainees and locums1,706 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.