Torbay · Compare
Brunel Medical Practice vs Southover Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Brunel Medical Practice and Southover Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Brunel Medical PracticeTQ1 3SL | Southover Medical PracticeTQ1 3HD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 67.0 to 86.1109 survey answers | 72.2likely range 65.2 to 78.3105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.9%likely range 63.0% to 90.2%, 109 answers | 68.8%likely range 58.8% to 77.3%, 105 answers |
| Access (mean of the two below) | 76.2%likely range 73.2% to 78.8% | 80.1%likely range 76.5% to 83.2% |
| Appointments within two weeks of booking | 94.1%likely range 90.6% to 96.3%, 4,237 appointments | 96.9%likely range 94.3% to 98.4%, 4,558 appointments |
| Calls answered by the practice | 58.2%likely range 53.3% to 63.0%, 8,215 calls | 63.2%likely range 56.5% to 69.3%, 4,475 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.2%likely range 26.8% to 61.3%, 97 answers | 36.0%likely range 26.6% to 46.6%, 97 answers |
| Reception and admin team | 83.2%likely range 66.0% to 92.7%, 101 answers | 66.0%likely range 55.8% to 74.8%, 104 answers |
| Having a preferred professional | 17.2%likely range 7.8% to 33.8%, 108 answers | 31.5%likely range 22.9% to 41.6%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 30.3%likely range 16.1% to 49.6%, 31 answers |
| Knowing the next step | 88.9%likely range 72.6% to 96.0%, 100 answers | 84.6%likely range 75.6% to 90.6%, 100 answers |
| Contacting the practice | 76.4%likely range 58.9% to 87.9%, 106 answers | 68.1%likely range 58.0% to 76.7%, 104 answers |
| Wait for an appointment | 83.4%likely range 66.3% to 92.8%, 101 answers | 73.9%likely range 63.7% to 82.0%, 97 answers |
| Being listened to | 92.9%likely range 78.0% to 98.0%, 103 answers | 83.6%likely range 74.7% to 89.8%, 104 answers |
| Care and concern | 88.8%likely range 72.6% to 96.0%, 101 answers | 86.5%likely range 78.1% to 92.1%, 104 answers |
| Confidence and trust | 93.0%likely range 78.1% to 98.0%, 102 answers | 87.7%likely range 79.3% to 92.9%, 102 answers |
| Involvement in decisions | 91.3%likely range 75.5% to 97.3%, 99 answers | 91.3%likely range 83.6% to 95.6%, 100 answers |
| Needs met | 89.1%likely range 73.3% to 96.1%, 104 answers | 91.6%likely range 84.1% to 95.8%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 82.6% to 93.9%, 115 patients | 90.0%likely range 79.9% to 95.3%, 60 patients |
| Children at 18 months | 88.9%likely range 81.2% to 93.7%, 99 patients | 89.9%likely range 80.5% to 95.0%, 69 patients |
| Children at 5 years | 89.6%likely range 82.6% to 93.9%, 115 patients | 80.0%likely range 69.2% to 87.7%, 70 patients |
| Women aged 25 to 49 | 63.7%likely range 61.7% to 65.7%, 2,270 patients | 72.5%likely range 70.1% to 74.8%, 1,388 patients |
| Women aged 50 to 64 | 72.5%likely range 70.1% to 74.8%, 1,375 patients | 75.7%likely range 72.5% to 78.6%, 749 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,197August 2026 | 8,546August 2026 |
| Primary care network | Torquay PCN | Torquay PCN |
| Phone | 01803 312233 | 01803 327100 |
| Friends and Family Test (its own feedback) | 94.8% good or very good694 answers, June 2026 | 86.8% good or very good159 answers, June 2026 |
| Appointments (one month) | 7,706 in August 2026Same day 53.2%; face to face 42.4% | 6,282 in August 2026Same day 69.6%; face to face 42.8% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.4 qualified permanent9.3 including trainees and locums1,802 patients per permanent GP | 2.8 qualified permanent3.9 including trainees and locums3,009 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.