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Broomhill Surgery vs Crookes Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Broomhill Surgery and Crookes Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBroomhill SurgeryS10 5BUCrookes PracticeS10 1GN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.7likely range 77.0 to 86.4128 survey answers76.4likely range 69.8 to 81.5123 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good88.9%likely range 81.5% to 93.6%, 128 answers77.3%likely range 68.7% to 84.1%, 123 answers
Access (mean of the two below)67.9%likely range 60.7% to 73.7%74.1%likely range 65.0% to 80.4%
Appointments within two weeks of booking77.4%likely range 70.2% to 83.2%, 2,411 appointments83.6%likely range 74.5% to 89.9%, 1,342 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone79.4%likely range 70.4% to 86.1%, 123 answers56.0%likely range 46.4% to 65.1%, 116 answers
Reception and admin team95.1%likely range 89.0% to 97.9%, 125 answers83.2%likely range 75.1% to 89.0%, 122 answers
Having a preferred professional36.1%likely range 27.5% to 45.6%, 128 answers24.1%likely range 17.1% to 32.8%, 123 answers
Seeing your preferred professional53.5%likely range 37.3% to 69.0%, 44 answers33.2%likely range 19.1% to 51.1%, 35 answers
Knowing the next step92.7%likely range 85.9% to 96.4%, 124 answers83.8%likely range 75.5% to 89.6%, 116 answers
Contacting the practice85.6%likely range 77.6% to 91.1%, 127 answers73.0%likely range 64.0% to 80.5%, 121 answers
Wait for an appointment78.6%likely range 69.4% to 85.5%, 120 answers58.3%likely range 48.4% to 67.6%, 108 answers
Being listened to94.3%likely range 87.9% to 97.4%, 125 answers92.2%likely range 85.5% to 95.9%, 121 answers
Care and concern91.9%likely range 84.9% to 95.8%, 124 answers81.4%likely range 73.1% to 87.6%, 122 answers
Confidence and trust97.2%likely range 91.9% to 99.1%, 125 answers92.8%likely range 86.4% to 96.3%, 122 answers
Involvement in decisions94.6%likely range 88.2% to 97.7%, 120 answers87.7%likely range 80.1% to 92.6%, 119 answers
Needs met91.7%likely range 84.6% to 95.6%, 124 answers81.9%likely range 73.6% to 87.9%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.4%likely range 83.5% to 96.7%, 66 patients97.7%likely range 92.0% to 99.4%, 87 patients
Children at 18 months89.6%likely range 80.8% to 94.6%, 77 patients94.9%likely range 87.7% to 98.0%, 79 patients
Children at 5 years91.2%likely range 83.6% to 95.5%, 91 patients98.8%likely range 93.6% to 99.8%, 85 patients
Women aged 25 to 4974.4%likely range 72.2% to 76.4%, 1,591 patients72.3%likely range 70.3% to 74.3%, 1,866 patients
Women aged 50 to 6480.0%likely range 77.3% to 82.5%, 907 patients74.7%likely range 71.2% to 77.8%, 651 patients
Facts (NHS England, not part of the grade)
Registered patients10,022August 20268,229August 2026
Primary care networkWest 3 PCNWest 3 PCN
Phone0114 266534401142 671280
Friends and Family Test (its own feedback)98.7% good or very good297 answers, June 202686.2% good or very good87 answers, June 2026
Appointments (one month)3,925 in August 2026Same day 50.2%; face to face 68.8%2,549 in August 2026Same day 47.7%; face to face 60.5%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent6.0 including trainees and locums1,683 patients per permanent GP2.9 qualified permanent5.7 including trainees and locums2,817 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences