North Yorkshire · Compare
Brook Square Surgery vs Castle Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Brook Square Surgery and Castle Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Brook Square SurgeryYO12 7AS | Castle Health CentreYO11 2NP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.9likely range 64.3 to 79.0116 survey answers | 74.7likely range 69.2 to 79.199 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.2%likely range 66.1% to 86.8%, 116 answers | 75.3%likely range 68.7% to 80.9%, 99 answers |
| Access (mean of the two below) | 60.3%likely range 56.1% to 64.3% | 73.1%likely range 63.2% to 79.9% |
| Appointments within two weeks of booking | 58.1%likely range 52.1% to 63.9%, 4,076 appointments | 82.6%likely range 72.7% to 89.4%, 1,199 appointmentsClearly higher |
| Calls answered by the practice | 62.4%likely range 56.5% to 67.9%, 5,733 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.7%likely range 31.4% to 56.8%, 108 answers | 67.9%likely range 60.8% to 74.2%, 94 answers |
| Reception and admin team | 84.4%likely range 72.8% to 91.6%, 111 answers | 79.5%likely range 73.2% to 84.7%, 97 answers |
| Having a preferred professional | 21.7%likely range 13.0% to 33.8%, 115 answers | 37.7%likely range 31.2% to 44.7%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 27.0%likely range 17.6% to 39.1%, 34 answers |
| Knowing the next step | 78.1%likely range 65.6% to 87.0%, 109 answers | 76.2%likely range 69.3% to 82.0%, 89 answers |
| Contacting the practice | 70.2%likely range 57.5% to 80.4%, 114 answers | 62.4%likely range 55.3% to 69.1%, 96 answers |
| Wait for an appointment | 50.0%likely range 36.6% to 63.4%, 99 answers | 57.5%likely range 50.0% to 64.6%, 89 answers |
| Being listened to | 86.9%likely range 75.5% to 93.4%, 109 answers | 83.5%likely range 77.5% to 88.1%, 96 answers |
| Care and concern | 86.7%likely range 75.4% to 93.3%, 110 answers | 82.9%likely range 76.8% to 87.6%, 95 answers |
| Confidence and trust | 93.5%likely range 83.5% to 97.6%, 106 answers | 87.7%likely range 82.1% to 91.7%, 95 answers |
| Involvement in decisions | 94.3%likely range 84.3% to 98.1%, 100 answers | 75.0%likely range 68.0% to 80.9%, 88 answers |
| Needs met | 91.8%likely range 81.7% to 96.6%, 111 answers | 80.7%likely range 74.4% to 85.8%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.3%likely range 76.0% to 90.1%, 102 patients | 84.4%likely range 73.6% to 91.3%, 64 patients |
| Children at 18 months | 87.5%likely range 79.0% to 92.9%, 88 patients | 73.4%likely range 61.5% to 82.7%, 64 patients |
| Children at 5 years | 80.9%likely range 71.5% to 87.7%, 89 patients | 58.3%likely range 45.7% to 69.9%, 60 patients |
| Women aged 25 to 49 | 66.4%likely range 64.1% to 68.6%, 1,630 patients | 57.4%likely range 54.3% to 60.4%, 1,007 patients |
| Women aged 50 to 64 | 75.8%likely range 73.1% to 78.3%, 1,038 patients | 62.1%likely range 57.0% to 66.9%, 364 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,536August 2026 | 5,039August 2026 |
| Primary care network | Scarborough Core PCN | Scarborough Core PCN |
| Phone | 01723 360098 | 0330 1239278 |
| Friends and Family Test (its own feedback) | 89.6% good or very good307 answers, June 2026 | 91.2% good or very good34 answers, June 2026 |
| Appointments (one month) | 4,484 in August 2026Same day 19.2%; face to face 72.8% | 1,948 in August 2026Same day 19.2%; face to face 69.9% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent5.2 including trainees and locums2,045 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums2,043 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.