Wandsworth · Compare
Brocklebank Health Centre vs St Pauls Cottage Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Brocklebank Health Centre and St Pauls Cottage Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Brocklebank Health CentreSW18 4DU | St Pauls Cottage SurgerySW19 6EW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 65.9 to 87.9100 survey answers | 83.8likely range 77.1 to 88.697 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.5%likely range 61.1% to 92.5%, 100 answers | 82.0%likely range 72.6% to 88.7%, 97 answers |
| Access (mean of the two below) | 76.9%likely range 73.6% to 79.9% | 87.9%likely range 83.1% to 91.6%Clearly higher |
| Appointments within two weeks of booking | 98.2%likely range 96.6% to 99.1%, 7,353 appointments | 99.5%likely range 97.2% to 99.9%, 2,928 appointments |
| Calls answered by the practice | 55.4%likely range 49.1% to 61.5%, 5,090 calls | 76.1%likely range 66.8% to 83.5%, 2,054 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.8%likely range 23.1% to 63.0%, 90 answers | 60.6%likely range 49.6% to 70.7%, 89 answers |
| Reception and admin team | 93.5%likely range 75.4% to 98.5%, 99 answers | 90.1%likely range 81.9% to 94.8%, 95 answers |
| Having a preferred professional | 30.8%likely range 15.6% to 51.8%, 99 answers | 30.0%likely range 21.3% to 40.4%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 61.1%likely range 41.8% to 77.4%, 30 answers |
| Knowing the next step | 89.0%likely range 69.0% to 96.7%, 94 answers | 88.9%likely range 80.2% to 94.1%, 90 answers |
| Contacting the practice | 71.7%likely range 50.7% to 86.2%, 99 answers | 82.1%likely range 72.5% to 88.8%, 94 answers |
| Wait for an appointment | 78.1%likely range 56.0% to 90.9%, 88 answers | 79.6%likely range 69.4% to 87.1%, 87 answers |
| Being listened to | 84.3%likely range 63.9% to 94.2%, 97 answers | 89.0%likely range 80.6% to 94.0%, 95 answers |
| Care and concern | 81.1%likely range 60.4% to 92.3%, 98 answers | 90.0%likely range 81.7% to 94.8%, 93 answers |
| Confidence and trust | 91.7%likely range 73.1% to 97.8%, 99 answers | 96.4%likely range 90.0% to 98.8%, 93 answers |
| Involvement in decisions | 87.9%likely range 67.1% to 96.3%, 89 answers | 95.0%likely range 87.6% to 98.1%, 86 answers |
| Needs met | 87.6%likely range 67.7% to 95.9%, 97 answers | 97.1%likely range 90.9% to 99.1%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.6%likely range 78.8% to 90.5%, 139 patients | 78.1%likely range 66.6% to 86.5%, 64 patients |
| Children at 18 months | 80.5%likely range 73.8% to 85.7%, 169 patients | 82.4%likely range 71.6% to 89.6%, 68 patients |
| Children at 5 years | 68.1%likely range 60.6% to 74.7%, 166 patients | 67.1%likely range 55.5% to 77.0%, 70 patients |
| Women aged 25 to 49 | 63.7%likely range 62.2% to 65.2%, 3,815 patients | 55.1%likely range 52.8% to 57.4%, 1,756 patients |
| Women aged 50 to 64 | 73.8%likely range 71.4% to 76.1%, 1,329 patients | 65.0%likely range 60.9% to 68.9%, 537 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,009August 2026 | 6,944August 2026 |
| Primary care network | Brocklebank PCN | Brocklebank PCN |
| Phone | 020 38188270 | 020 30922556 |
| Friends and Family Test (its own feedback) | 99.8% good or very good418 answers, June 2026 | 96.8% good or very good63 answers, June 2026 |
| Appointments (one month) | 10,602 in August 2026Same day 42.1%; face to face 38.0% | 3,919 in August 2026Same day 49.6%; face to face 34.4% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent9.9 including trainees and locums2,296 patients per permanent GP | 4.2 qualified permanent4.2 including trainees and locums1,643 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.