King's Lynn and West Norfolk · Compare
Bridge Street Surgery vs Howdale Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bridge Street Surgery and Howdale Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in King's Lynn and West Norfolk
Side by side
| Measure | Bridge Street SurgeryPE38 9DP | Howdale SurgeryPE38 9AF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.3likely range 69.1 to 80.1112 survey answers | 81.7likely range 77.4 to 85.0121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 78.2%likely range 69.6% to 84.8%, 112 answers | 84.7%likely range 78.8% to 89.2%, 121 answers |
| Access (mean of the two below) | 68.4%likely range 63.8% to 72.6% | 74.5%likely range 70.2% to 78.3% |
| Appointments within two weeks of booking | 69.1%likely range 63.4% to 74.4%, 4,107 appointments | 74.7%likely range 68.6% to 80.0%, 3,426 appointments |
| Calls answered by the practice | 67.5%likely range 60.3% to 74.0%, 3,708 calls | 74.2%likely range 68.0% to 79.6%, 4,519 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.3%likely range 31.6% to 49.7%, 110 answers | 65.6%likely range 58.2% to 72.3%, 114 answers |
| Reception and admin team | 85.4%likely range 77.7% to 90.8%, 112 answers | 89.8%likely range 84.5% to 93.4%, 119 answers |
| Having a preferred professional | 45.7%likely range 36.7% to 55.0%, 111 answers | 30.9%likely range 24.7% to 38.0%, 121 answers |
| Seeing your preferred professional | 67.8%likely range 52.9% to 79.8%, 45 answers | 22.4%likely range 13.0% to 35.7%, 35 answers |
| Knowing the next step | 97.2%likely range 92.1% to 99.1%, 106 answers | 90.2%likely range 85.0% to 93.8%, 118 answers |
| Contacting the practice | 73.0%likely range 64.1% to 80.4%, 112 answers | 84.7%likely range 78.8% to 89.2%, 120 answers |
| Wait for an appointment | 76.7%likely range 67.3% to 84.0%, 97 answers | 70.2%likely range 62.7% to 76.7%, 108 answers |
| Being listened to | 94.3%likely range 88.1% to 97.3%, 107 answers | 87.9%likely range 82.3% to 92.0%, 117 answers |
| Care and concern | 86.2%likely range 78.5% to 91.4%, 109 answers | 87.4%likely range 81.6% to 91.5%, 116 answers |
| Confidence and trust | 96.0%likely range 90.5% to 98.4%, 107 answers | 96.3%likely range 92.3% to 98.2%, 114 answers |
| Involvement in decisions | 89.3%likely range 81.6% to 94.0%, 99 answers | 97.9%likely range 94.3% to 99.3%, 107 answers |
| Needs met | 91.2%likely range 84.4% to 95.2%, 109 answers | 96.6%likely range 92.8% to 98.5%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.1%likely range 74.7% to 91.7%, 67 patients | 94.0%likely range 86.7% to 97.4%, 83 patients |
| Children at 18 months | 86.7%likely range 75.8% to 93.1%, 60 patients | 94.4%likely range 86.6% to 97.8%, 72 patients |
| Children at 5 years | 89.3%likely range 80.9% to 94.3%, 84 patients | 95.5%likely range 87.5% to 98.4%, 66 patients |
| Women aged 25 to 49 | 75.7%likely range 73.0% to 78.1%, 1,072 patients | 75.0%likely range 72.5% to 77.5%, 1,146 patients |
| Women aged 50 to 64 | 77.6%likely range 74.6% to 80.3%, 813 patients | 74.6%likely range 71.3% to 77.6%, 723 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,312August 2026 | 7,936August 2026 |
| Primary care network | Swaffham & Downham Market PCN | Swaffham & Downham Market PCN |
| Phone | 01366 388888 | 01366 383405 |
| Friends and Family Test (its own feedback) | 95.2% good or very good62 answers, June 2026 | 94.1% good or very good205 answers, June 2026 |
| Appointments (one month) | 6,807 in August 2026Same day 48.8%; face to face 52.6% | 3,858 in August 2026Same day 39.7%; face to face 67.8% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent5.8 including trainees and locums1,759 patients per permanent GP | 2.3 qualified permanent2.3 including trainees and locums3,450 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.