East Suffolk · Compare
Bridge Road Surgery vs Victoria Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bridge Road Surgery and Victoria Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bridge Road SurgeryNR32 3LJ | Victoria Road SurgeryNR33 9LU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.9likely range 58.6 to 77.3104 survey answers | 79.1likely range 70.8 to 84.8110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.9%likely range 52.5% to 78.7%, 104 answers | 81.0%likely range 69.4% to 88.9%, 110 answers |
| Access (mean of the two below) | 73.3%likely range 66.6% to 78.4% | 74.5%likely range 69.0% to 78.8% |
| Appointments within two weeks of booking | 82.8%likely range 76.1% to 87.9%, 2,421 appointments | 84.0%likely range 78.5% to 88.3%, 3,320 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.6%likely range 15.9% to 41.0%, 101 answers | 80.0%likely range 68.1% to 88.2%, 107 answers |
| Reception and admin team | 75.8%likely range 61.5% to 86.0%, 100 answers | 88.5%likely range 78.1% to 94.3%, 110 answers |
| Having a preferred professional | 32.5%likely range 20.8% to 46.9%, 104 answers | 53.1%likely range 40.7% to 65.1%, 109 answers |
| Seeing your preferred professional | 39.0%likely range 20.1% to 62.0%, 40 answers | 69.5%likely range 51.8% to 82.8%, 57 answers |
| Knowing the next step | 74.9%likely range 60.2% to 85.5%, 96 answers | 88.4%likely range 77.8% to 94.3%, 107 answers |
| Contacting the practice | 62.1%likely range 47.5% to 74.8%, 101 answers | 81.7%likely range 70.0% to 89.5%, 107 answers |
| Wait for an appointment | 77.9%likely range 63.1% to 87.9%, 92 answers | 78.4%likely range 65.9% to 87.2%, 100 answers |
| Being listened to | 92.2%likely range 80.6% to 97.1%, 100 answers | 85.7%likely range 74.6% to 92.5%, 106 answers |
| Care and concern | 93.2%likely range 81.8% to 97.7%, 99 answers | 86.1%likely range 75.0% to 92.8%, 105 answers |
| Confidence and trust | 93.5%likely range 82.4% to 97.8%, 101 answers | 94.0%likely range 84.9% to 97.7%, 108 answers |
| Involvement in decisions | 92.0%likely range 80.1% to 97.1%, 97 answers | 89.1%likely range 78.1% to 95.0%, 98 answers |
| Needs met | 92.5%likely range 81.0% to 97.3%, 100 answers | 90.1%likely range 79.8% to 95.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.8%likely range 92.4% to 99.4%, 92 patients | 88.1%likely range 78.2% to 93.8%, 67 patients |
| Children at 18 months | 90.6%likely range 81.0% to 95.6%, 64 patients | 91.8%likely range 83.2% to 96.2%, 73 patients |
| Children at 5 years | 96.6%likely range 90.3% to 98.8%, 87 patients | 97.6%likely range 91.6% to 99.3%, 83 patients |
| Women aged 25 to 49 | 75.1%likely range 72.8% to 77.2%, 1,476 patients | 77.5%likely range 75.2% to 79.6%, 1,426 patients |
| Women aged 50 to 64 | 74.2%likely range 71.6% to 76.7%, 1,141 patients | 77.8%likely range 75.0% to 80.3%, 971 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,634August 2026 | 10,389August 2026 |
| Primary care network | Lowestoft PCN | Lowestoft PCN |
| Phone | 01502 565936 | 01502 572369 |
| Friends and Family Test (its own feedback) | 97.6% good or very good468 answers, June 2026 | 93.2% good or very good74 answers, June 2026 |
| Appointments (one month) | 5,388 in August 2026Same day 33.5%; face to face 82.9% | 4,907 in August 2026Same day 42.2%; face to face 75.6% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent7.6 including trainees and locums2,360 patients per permanent GP | 5.5 qualified permanent8.5 including trainees and locums1,896 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.