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Bower Mount Medical Practice vs The Vine Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Bower Mount Medical Practice and The Vine Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBower Mount Medical PracticeME16 8AXThe Vine Medical CentreME16 8RL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.2likely range 71.8 to 84.7113 survey answers68.7likely range 59.7 to 76.8115 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good77.4%likely range 67.1% to 85.2%, 113 answers61.5%likely range 48.8% to 72.9%, 115 answers
Access (mean of the two below)83.2%likely range 78.0% to 86.4%85.4%likely range 79.6% to 88.5%
Appointments within two weeks of booking99.2%likely range 91.6% to 99.9%, 778 appointments98.2%likely range 89.1% to 99.7%, 681 appointments
Calls answered by the practice67.1%likely range 60.0% to 73.5%, 3,823 calls72.4%likely range 65.4% to 78.5%, 3,635 calls
More survey questions (not part of the grade)
Getting through on the phone41.8%likely range 31.3% to 53.1%, 107 answers52.9%likely range 40.0% to 65.4%, 108 answers
Reception and admin team83.3%likely range 73.4% to 90.0%, 108 answers76.5%likely range 64.2% to 85.6%, 112 answers
Having a preferred professional14.5%likely range 8.4% to 23.9%, 111 answers19.3%likely range 11.3% to 31.1%, 115 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step84.6%likely range 75.0% to 90.9%, 111 answers82.2%likely range 70.4% to 90.0%, 111 answers
Contacting the practice68.8%likely range 57.9% to 77.9%, 112 answers71.0%likely range 58.3% to 81.1%, 113 answers
Wait for an appointment76.8%likely range 65.7% to 85.2%, 99 answers51.3%likely range 37.6% to 64.7%, 95 answers
Being listened to92.4%likely range 84.0% to 96.5%, 106 answers76.0%likely range 63.3% to 85.4%, 107 answers
Care and concern90.5%likely range 81.8% to 95.2%, 108 answers74.0%likely range 61.2% to 83.7%, 108 answers
Confidence and trust96.9%likely range 90.2% to 99.1%, 106 answers90.4%likely range 79.7% to 95.8%, 106 answers
Involvement in decisions96.5%likely range 89.3% to 98.9%, 101 answers92.8%likely range 82.4% to 97.3%, 100 answers
Needs met95.2%likely range 88.0% to 98.2%, 110 answers85.7%likely range 74.1% to 92.6%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.7%likely range 86.0% to 97.3%, 79 patients89.1%likely range 82.5% to 93.4%, 128 patients
Children at 18 months85.1%likely range 74.7% to 91.7%, 67 patients86.7%likely range 79.8% to 91.5%, 128 patients
Children at 5 years87.1%likely range 78.8% to 92.5%, 93 patients79.2%likely range 71.8% to 85.0%, 144 patients
Women aged 25 to 4969.4%likely range 67.2% to 71.5%, 1,748 patients63.9%likely range 62.0% to 65.7%, 2,580 patients
Women aged 50 to 6476.6%likely range 74.0% to 79.1%, 1,044 patients72.2%likely range 69.4% to 74.8%, 1,064 patients
Facts (NHS England, not part of the grade)
Registered patients10,952August 202613,055August 2026
Primary care networkMaidstone Central PCNMaidstone Central PCN
Phone01622 75672101622 754898
Friends and Family Test (its own feedback)92.9% good or very good98 answers, June 202685.7% good or very good98 answers, June 2026
Appointments (one month)3,672 in August 2026Same day 32.4%; face to face 67.1%4,834 in August 2026Same day 39.5%; face to face 59.3%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.5 qualified permanent7.3 including trainees and locums3,149 patients per permanent GP4.1 qualified permanent8.0 including trainees and locums3,178 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences