Liverpool · Compare
Bousfield Surgery - Dr Shah vs Bousfield - Roberts
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bousfield Surgery - Dr Shah’s Practice Grade is clearly higher than Bousfield - Roberts’s: its likely range lies wholly above.
Side by side
| Measure | Bousfield Surgery - Dr ShahL4 4PP | Bousfield - RobertsL4 4PP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.3likely range 81.0 to 88.382 survey answersClearly higher | 71.2likely range 67.0 to 74.697 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 84.4%likely range 79.1% to 88.6%, 82 answersClearly higher | 64.1%likely range 58.9% to 68.9%, 97 answers |
| Access (mean of the two below) | 87.3%likely range 79.8% to 89.6% | 87.5%likely range 81.0% to 89.6% |
| Appointments within two weeks of booking | 96.8%likely range 89.3% to 99.1%, 999 appointments | 97.0%likely range 90.5% to 99.1%, 1,199 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.7%likely range 50.9% to 64.1%, 77 answers | 52.1%likely range 46.7% to 57.5%, 89 answers |
| Reception and admin team | 91.5%likely range 87.1% to 94.5%, 79 answers | 94.9%likely range 92.1% to 96.8%, 93 answers |
| Having a preferred professional | 26.1%likely range 20.8% to 32.3%, 81 answers | 25.4%likely range 21.1% to 30.2%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.9%likely range 67.6% to 79.4%, 76 answers | 75.8%likely range 71.0% to 80.0%, 95 answers |
| Contacting the practice | 72.7%likely range 66.4% to 78.2%, 78 answers | 69.1%likely range 64.1% to 73.7%, 97 answers |
| Wait for an appointment | 78.1%likely range 71.9% to 83.2%, 74 answers | 76.8%likely range 71.9% to 81.1%, 88 answers |
| Being listened to | 94.8%likely range 91.1% to 97.0%, 81 answers | 83.6%likely range 79.3% to 87.2%, 92 answers |
| Care and concern | 90.7%likely range 86.2% to 93.9%, 79 answers | 86.2%likely range 82.1% to 89.5%, 92 answers |
| Confidence and trust | 92.7%likely range 88.6% to 95.5%, 81 answers | 89.2%likely range 85.4% to 92.1%, 90 answers |
| Involvement in decisions | 96.9%likely range 93.7% to 98.5%, 80 answers | 87.5%likely range 83.4% to 90.7%, 88 answers |
| Needs met | 93.0%likely range 88.7% to 95.7%, 78 answers | 84.8%likely range 80.6% to 88.3%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 71.0%likely range 53.4% to 83.9%, 31 patients | 94.1%likely range 73.0% to 99.0%, 17 patients |
| Children at 18 months | 69.2%likely range 50.0% to 83.5%, 26 patients | 76.2%likely range 54.9% to 89.4%, 21 patients |
| Children at 5 years | 58.8%likely range 42.2% to 73.6%, 34 patients | 70.4%likely range 51.5% to 84.1%, 27 patients |
| Women aged 25 to 49 | 65.8%likely range 61.4% to 69.9%, 479 patients | 67.3%likely range 62.7% to 71.5%, 434 patients |
| Women aged 50 to 64 | 72.0%likely range 65.8% to 77.5%, 225 patients | 65.9%likely range 59.6% to 71.8%, 229 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,609August 2026 | 2,750August 2026 |
| Primary care network | North Liverpool PCN | North Liverpool PCN |
| Phone | 0151 2071468 | 0151 2070813 |
| Friends and Family Test (its own feedback) | 81.4% good or very good43 answers, June 2026 | 89.8% good or very good49 answers, June 2026 |
| Appointments (one month) | 1,114 in August 2026Same day 46.1%; face to face 63.6% | 1,319 in August 2026Same day 44.7%; face to face 63.3% |
| Antibiotic items per STAR-PU (one year) | 1.01England 0.74, April 2025 to March 2026 | 1.14England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent0.7 including trainees and locums | 0.9 qualified permanent0.9 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.