South Cambridgeshire · Compare
Bourn Surgery vs Monkfield Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bourn Surgery’s Practice Grade is clearly higher than Monkfield Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Bourn SurgeryCB23 2SH | Monkfield Medical PracticeCB23 6HL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 86.3 to 91.2132 survey answersClearly higher | 62.6likely range 54.3 to 70.3102 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 90.8%likely range 87.8% to 93.1%, 132 answersClearly higher | 58.0%likely range 46.3% to 68.9%, 102 answers |
| Access (mean of the two below) | 85.7%likely range 78.5% to 88.6%Clearly higher | 73.1%likely range 69.2% to 76.7% |
| Appointments within two weeks of booking | 95.2%likely range 88.0% to 98.1%, 1,200 appointmentsClearly higher | 78.8%likely range 74.6% to 82.5%, 6,147 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 67.4%likely range 60.6% to 73.5%, 4,138 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.8%likely range 66.3% to 74.8%, 127 answers | 35.9%likely range 25.3% to 48.0%, 96 answers |
| Reception and admin team | 95.4%likely range 93.1% to 97.0%, 129 answers | 69.2%likely range 57.3% to 79.1%, 97 answers |
| Having a preferred professional | 38.1%likely range 33.8% to 42.7%, 132 answers | 22.0%likely range 13.9% to 33.1%, 102 answers |
| Seeing your preferred professional | 65.8%likely range 58.6% to 72.4%, 53 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.5%likely range 92.0% to 96.3%, 127 answers | 71.0%likely range 58.9% to 80.7%, 94 answers |
| Contacting the practice | 83.3%likely range 79.6% to 86.4%, 132 answers | 60.7%likely range 48.6% to 71.6%, 96 answers |
| Wait for an appointment | 77.7%likely range 73.6% to 81.4%, 127 answers | 50.2%likely range 37.5% to 62.9%, 82 answers |
| Being listened to | 94.0%likely range 91.4% to 95.8%, 130 answers | 82.2%likely range 71.2% to 89.7%, 95 answers |
| Care and concern | 94.3%likely range 91.8% to 96.1%, 132 answers | 79.7%likely range 68.4% to 87.7%, 95 answers |
| Confidence and trust | 94.6%likely range 92.1% to 96.3%, 132 answers | 88.6%likely range 78.5% to 94.3%, 93 answers |
| Involvement in decisions | 94.5%likely range 91.9% to 96.2%, 128 answers | 89.2%likely range 78.9% to 94.9%, 88 answers |
| Needs met | 95.4%likely range 93.1% to 97.0%, 131 answers | 81.7%likely range 70.5% to 89.3%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 85.6% to 98.2%, 57 patients | 92.9%likely range 87.4% to 96.1%, 140 patients |
| Children at 18 months | 95.7%likely range 85.5% to 98.8%, 46 patients | 93.5%likely range 88.1% to 96.5%, 138 patients |
| Children at 5 years | 95.6%likely range 87.8% to 98.5%, 68 patients | 84.4%likely range 78.5% to 88.9%, 186 patients |
| Women aged 25 to 49 | 74.1%likely range 71.3% to 76.7%, 1,005 patients | 68.8%likely range 67.1% to 70.5%, 2,864 patients |
| Women aged 50 to 64 | 78.9%likely range 75.8% to 81.6%, 752 patients | 79.4%likely range 76.8% to 81.7%, 1,047 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,932August 2026 | 14,332August 2026 |
| Primary care network | Meridian PCN | Meridian PCN |
| Phone | 01954 719313 | 01954 282153 |
| Friends and Family Test (its own feedback) | 100.0% good or very good9 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,980 in August 2026Same day 35.3%; face to face 98.5% | 7,951 in August 2026Same day 57.6%; face to face 95.7% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent6.3 including trainees and locums1,751 patients per permanent GP | 9.6 qualified permanent12.6 including trainees and locums1,486 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.