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Bootle Village Surgery vs The Strand Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Bootle Village Surgery and The Strand Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBootle Village SurgeryL20 3EWThe Strand Medical CentreL20 5BW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.7likely range 72.8 to 84.595 survey answers83.8likely range 77.5 to 88.2117 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.7%likely range 73.1% to 89.4%, 95 answers83.3%likely range 74.5% to 89.4%, 117 answers
Access (mean of the two below)72.4%likely range 67.3% to 76.4%84.8%likely range 80.7% to 88.0%Clearly higher
Appointments within two weeks of booking89.5%likely range 81.6% to 94.3%, 1,413 appointments87.1%likely range 81.4% to 91.2%, 2,730 appointments
Calls answered by the practice55.2%likely range 48.6% to 61.6%, 4,667 calls82.5%likely range 76.6% to 87.2%, 4,103 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone50.7%likely range 39.7% to 61.8%, 88 answers58.5%likely range 47.9% to 68.3%, 106 answers
Reception and admin team92.4%likely range 84.3% to 96.4%, 93 answers88.4%likely range 80.2% to 93.5%, 111 answers
Having a preferred professional31.7%likely range 22.5% to 42.5%, 94 answers20.7%likely range 13.7% to 30.0%, 114 answers
Seeing your preferred professional49.7%likely range 31.8% to 67.8%, 32 answersNot shown: fewer than 30 answers
Knowing the next step75.1%likely range 64.2% to 83.5%, 88 answers83.5%likely range 74.4% to 89.8%, 108 answers
Contacting the practice65.7%likely range 54.8% to 75.1%, 95 answers81.1%likely range 71.8% to 87.9%, 109 answers
Wait for an appointment78.1%likely range 67.4% to 86.1%, 86 answers82.4%likely range 72.9% to 89.0%, 104 answers
Being listened to95.8%likely range 88.9% to 98.5%, 93 answers85.0%likely range 76.2% to 90.9%, 112 answers
Care and concern97.0%likely range 90.5% to 99.1%, 91 answers84.2%likely range 75.3% to 90.3%, 110 answers
Confidence and trust98.4%likely range 92.5% to 99.7%, 92 answers92.8%likely range 85.6% to 96.5%, 112 answers
Involvement in decisions98.4%likely range 92.5% to 99.7%, 90 answers89.3%likely range 81.2% to 94.2%, 109 answers
Needs met98.2%likely range 92.4% to 99.6%, 93 answers88.5%likely range 80.4% to 93.6%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.7%likely range 78.4% to 96.3%, 43 patients73.2%likely range 61.9% to 82.1%, 71 patients
Children at 18 months77.3%likely range 63.0% to 87.2%, 44 patients71.2%likely range 60.0% to 80.3%, 73 patients
Children at 5 years77.0%likely range 65.1% to 85.8%, 61 patients69.0%likely range 58.5% to 77.9%, 84 patients
Women aged 25 to 4957.6%likely range 54.5% to 60.7%, 996 patients60.2%likely range 57.4% to 62.8%, 1,275 patients
Women aged 50 to 6462.3%likely range 58.0% to 66.4%, 517 patients61.4%likely range 57.5% to 65.1%, 637 patients
Facts (NHS England, not part of the grade)
Registered patients5,699August 20267,361August 2026
Primary care networkSouth Sefton PCNSouth Sefton PCN
Phone0151 93374470151 9221600
Friends and Family Test (its own feedback)70.7% good or very good41 answers, June 202694.4% good or very good107 answers, June 2026
Appointments (one month)2,243 in August 2026Same day 77.6%; face to face 55.4%3,247 in August 2026Same day 68.0%; face to face 49.8%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent2.4 including trainees and locums3,685 patients per permanent GP5.0 qualified permanent9.5 including trainees and locums1,457 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences