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Bolingbroke Medical Centre vs St Johns Hill Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Bolingbroke Medical Centre and St Johns Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBolingbroke Medical CentreSW11 6BFSt Johns Hill SurgerySW11 1SW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.5likely range 82.5 to 90.796 survey answers82.0likely range 72.9 to 87.6101 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good90.5%likely range 83.7% to 94.7%, 96 answers83.7%likely range 70.9% to 91.5%, 101 answers
Access (mean of the two below)80.5%likely range 75.1% to 84.6%77.8%likely range 73.3% to 81.5%
Appointments within two weeks of booking89.3%likely range 81.6% to 94.0%, 1,480 appointments82.4%likely range 76.8% to 86.8%, 3,402 appointments
Calls answered by the practice71.7%likely range 64.0% to 78.3%, 3,116 calls73.1%likely range 66.1% to 79.1%, 3,717 calls
More survey questions (not part of the grade)
Getting through on the phone84.8%likely range 76.7% to 90.4%, 91 answers75.5%likely range 61.2% to 85.8%, 93 answers
Reception and admin team97.8%likely range 93.0% to 99.3%, 93 answers89.7%likely range 77.5% to 95.7%, 94 answers
Having a preferred professional47.6%likely range 38.5% to 56.9%, 95 answers36.1%likely range 24.0% to 50.3%, 100 answers
Seeing your preferred professional38.1%likely range 25.8% to 52.0%, 44 answers52.3%likely range 29.0% to 74.7%, 32 answers
Knowing the next step83.3%likely range 75.3% to 89.1%, 95 answers83.6%likely range 70.2% to 91.7%, 94 answers
Contacting the practice90.8%likely range 83.9% to 94.9%, 96 answers87.2%likely range 74.7% to 94.0%, 97 answers
Wait for an appointment80.2%likely range 71.3% to 86.8%, 86 answers54.1%likely range 38.8% to 68.6%, 82 answers
Being listened to84.6%likely range 76.6% to 90.3%, 92 answers88.4%likely range 75.7% to 94.9%, 92 answers
Care and concern82.4%likely range 74.1% to 88.5%, 93 answers89.0%likely range 76.5% to 95.3%, 92 answers
Confidence and trust96.3%likely range 90.8% to 98.6%, 92 answers94.2%likely range 83.0% to 98.2%, 91 answers
Involvement in decisions94.3%likely range 87.8% to 97.4%, 85 answers92.5%likely range 80.4% to 97.4%, 86 answers
Needs met93.4%likely range 87.1% to 96.8%, 94 answers87.0%likely range 74.2% to 94.0%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.1%likely range 84.8% to 97.0%, 72 patients91.4%likely range 85.3% to 95.1%, 128 patients
Children at 18 months84.0%likely range 74.1% to 90.6%, 75 patients82.1%likely range 75.0% to 87.6%, 140 patients
Children at 5 years83.9%likely range 72.8% to 91.0%, 62 patients68.4%likely range 60.1% to 75.7%, 133 patients
Women aged 25 to 4969.7%likely range 67.5% to 71.9%, 1,709 patients65.2%likely range 63.8% to 66.6%, 4,385 patients
Women aged 50 to 6477.1%likely range 73.1% to 80.6%, 471 patients67.9%likely range 63.7% to 71.8%, 501 patients
Facts (NHS England, not part of the grade)
Registered patients6,382August 202612,309August 2026
Primary care networkWandsworth PCNWandsworth PCN
Phone020 78011460020 88125350
Friends and Family Test (its own feedback)87.5% good or very good96 answers, June 2026No results for June 2026
Appointments (one month)2,935 in August 2026Same day 44.6%; face to face 38.4%4,155 in August 2026Same day 28.9%; face to face 53.9%
Antibiotic items per STAR-PU (one year)0.59England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent1.9 including trainees and locums3,324 patients per permanent GP3.6 qualified permanent3.6 including trainees and locums3,458 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences