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Blackthorn vs The College Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Blackthorn and The College Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBlackthornME16 9ALThe College PracticeME15 6SB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.9likely range 73.5 to 83.1111 survey answers62.9likely range 35.3 to 84.296 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.5%likely range 75.7% to 87.8%, 111 answers59.1%likely range 19.7% to 89.5%, 96 answers
Access (mean of the two below)70.3%likely range 62.0% to 76.7%71.6%likely range 66.8% to 75.7%
Appointments within two weeks of booking79.8%likely range 71.5% to 86.2%, 1,721 appointments81.1%likely range 76.3% to 85.2%, 4,608 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone59.5%likely range 51.4% to 67.1%, 108 answers26.8%likely range 4.7% to 73.0%, 87 answers
Reception and admin team94.8%likely range 90.1% to 97.4%, 111 answers72.7%likely range 26.8% to 95.1%, 88 answers
Having a preferred professional31.3%likely range 24.4% to 39.0%, 112 answers10.7%likely range 1.0% to 59.5%, 95 answers
Seeing your preferred professional53.4%likely range 38.2% to 67.9%, 31 answersNot published: fewer than 10 answers
Knowing the next step84.3%likely range 77.5% to 89.3%, 107 answers76.7%likely range 29.1% to 96.3%, 86 answers
Contacting the practice78.9%likely range 71.6% to 84.7%, 109 answers52.8%likely range 15.7% to 87.0%, 91 answers
Wait for an appointment57.4%likely range 49.0% to 65.4%, 100 answers47.1%likely range 12.1% to 85.2%, 82 answers
Being listened to88.6%likely range 82.5% to 92.8%, 108 answers67.3%likely range 23.3% to 93.3%, 87 answers
Care and concern85.3%likely range 78.7% to 90.1%, 108 answers72.2%likely range 26.4% to 95.0%, 87 answers
Confidence and trust90.0%likely range 84.1% to 93.8%, 109 answers78.0%likely range 30.0% to 96.7%, 86 answers
Involvement in decisions85.3%likely range 78.4% to 90.2%, 102 answers76.2%likely range 28.0% to 96.3%, 82 answers
Needs met90.4%likely range 84.6% to 94.2%, 108 answers74.3%likely range 27.7% to 95.6%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.5%likely range 76.0% to 90.4%, 97 patients92.4%likely range 89.3% to 94.7%, 383 patients
Children at 18 months91.0%likely range 82.6% to 95.6%, 78 patients84.8%likely range 80.8% to 88.1%, 375 patients
Children at 5 years88.2%likely range 80.0% to 93.3%, 93 patients79.9%likely range 75.5% to 83.6%, 373 patients
Women aged 25 to 4967.8%likely range 65.3% to 70.1%, 1,474 patients67.1%likely range 66.0% to 68.2%, 6,681 patients
Women aged 50 to 6477.9%likely range 75.0% to 80.7%, 807 patients69.0%likely range 67.1% to 70.8%, 2,330 patients
Facts (NHS England, not part of the grade)
Registered patients9,017August 202633,290August 2026
Primary care networkAbc PCNAbc PCN
Phone01622 72627701622 752345
Friends and Family Test (its own feedback)90.9% good or very good99 answers, June 202691.9% good or very good99 answers, June 2026
Appointments (one month)4,798 in August 2026Same day 49.3%; face to face 48.0%11,718 in August 2026Same day 34.3%; face to face 55.8%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.52England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent3.3 including trainees and locums3,988 patients per permanent GP2.2 qualified permanent5.3 including trainees and locums14,914 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences