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Bishopsford Road Medical Centre vs Circle GP Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bishopsford Road Medical Centre and Circle GP Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bishopsford Road Medical CentreSM4 6BH | Circle GP SurgerySM5 1JL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 76.9 to 83.5113 survey answers | 80.1likely range 72.6 to 85.7102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.3%likely range 72.7% to 81.4%, 113 answers | 78.3%likely range 67.7% to 86.1%, 102 answers |
| Access (mean of the two below) | 87.8%likely range 82.3% to 91.1% | 84.2%likely range 79.6% to 87.7% |
| Appointments within two weeks of booking | 99.5%likely range 92.3% to 100.0%, 805 appointments | 89.1%likely range 83.2% to 93.1%, 2,355 appointments |
| Calls answered by the practice | 76.0%likely range 67.7% to 82.7%, 2,558 calls | 79.3%likely range 72.0% to 85.0%, 3,087 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.7%likely range 68.8% to 78.0%, 111 answers | 51.6%likely range 40.0% to 63.0%, 94 answers |
| Reception and admin team | 84.6%likely range 80.4% to 88.0%, 112 answers | 82.2%likely range 71.8% to 89.3%, 98 answers |
| Having a preferred professional | 25.9%likely range 21.6% to 30.7%, 112 answers | 54.8%likely range 43.6% to 65.6%, 102 answers |
| Seeing your preferred professional | 44.3%likely range 34.8% to 54.2%, 33 answers | 44.0%likely range 29.5% to 59.7%, 53 answers |
| Knowing the next step | 84.2%likely range 79.9% to 87.8%, 105 answers | 81.8%likely range 71.2% to 89.1%, 96 answers |
| Contacting the practice | 78.3%likely range 73.6% to 82.3%, 110 answers | 80.7%likely range 70.3% to 88.0%, 102 answers |
| Wait for an appointment | 82.6%likely range 77.9% to 86.5%, 97 answers | 75.4%likely range 63.8% to 84.2%, 91 answers |
| Being listened to | 76.9%likely range 72.1% to 81.2%, 106 answers | 85.6%likely range 75.7% to 91.8%, 100 answers |
| Care and concern | 78.9%likely range 74.2% to 83.0%, 106 answers | 81.6%likely range 71.3% to 88.8%, 101 answers |
| Confidence and trust | 90.0%likely range 86.1% to 92.8%, 101 answers | 90.5%likely range 81.6% to 95.3%, 100 answers |
| Involvement in decisions | 90.5%likely range 86.8% to 93.3%, 100 answers | 91.7%likely range 82.7% to 96.2%, 93 answers |
| Needs met | 89.1%likely range 85.2% to 92.1%, 103 answers | 88.4%likely range 79.1% to 93.8%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.0%likely range 75.6% to 93.6%, 54 patients | 88.9%likely range 80.2% to 94.0%, 81 patients |
| Children at 18 months | 93.0%likely range 83.3% to 97.2%, 57 patients | 80.4%likely range 71.2% to 87.3%, 92 patients |
| Children at 5 years | 85.7%likely range 72.2% to 93.3%, 42 patients | 79.3%likely range 70.8% to 85.8%, 111 patients |
| Women aged 25 to 49 | 70.0%likely range 67.0% to 72.9%, 944 patients | 68.8%likely range 66.7% to 70.8%, 1,907 patients |
| Women aged 50 to 64 | 73.1%likely range 68.7% to 77.1%, 424 patients | 75.7%likely range 72.9% to 78.3%, 954 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,900August 2026 | 10,198August 2026 |
| Primary care network | Carshalton PCN | Carshalton PCN |
| Phone | 020 86483187 | 020 37706071 |
| Friends and Family Test (its own feedback) | 89.0% good or very good127 answers, June 2026 | 92.5% good or very good200 answers, June 2026 |
| Appointments (one month) | 2,073 in August 2026Same day 53.8%; face to face 51.0% | 3,786 in August 2026Same day 58.7%; face to face 82.4% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 1.02England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent1.2 including trainees and locums4,176 patients per permanent GP | 4.1 qualified permanent4.1 including trainees and locums2,483 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.