North Norfolk · Compare
Birchwood Medical Practice vs Paston Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Birchwood Medical Practice and Paston Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Birchwood Medical PracticeNR28 0BQ | Paston SurgeryNR28 0BQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.0likely range 76.7 to 88.3115 survey answers | 85.1likely range 80.1 to 88.5104 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 87.8%likely range 77.4% to 93.8%, 115 answers | 85.1%likely range 78.8% to 89.8%, 104 answers |
| Access (mean of the two below) | 75.1%likely range 71.4% to 78.2% | 84.8%likely range 77.2% to 88.2% |
| Appointments within two weeks of booking | 86.9%likely range 81.4% to 91.0%, 2,938 appointments | 94.3%likely range 86.7% to 97.7%, 1,172 appointments |
| Calls answered by the practice | 63.2%likely range 58.2% to 67.9%, 7,850 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.4%likely range 58.1% to 80.3%, 114 answers | 64.5%likely range 56.6% to 71.7%, 98 answers |
| Reception and admin team | 95.0%likely range 86.5% to 98.3%, 113 answers | 95.4%likely range 90.9% to 97.7%, 103 answers |
| Having a preferred professional | 43.8%likely range 32.2% to 56.1%, 115 answers | 23.7%likely range 17.8% to 30.9%, 103 answers |
| Seeing your preferred professional | 66.0%likely range 45.9% to 81.7%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.3%likely range 81.5% to 96.2%, 111 answers | 94.4%likely range 89.5% to 97.1%, 98 answers |
| Contacting the practice | 93.3%likely range 84.2% to 97.3%, 114 answers | 85.0%likely range 78.6% to 89.8%, 101 answers |
| Wait for an appointment | 70.0%likely range 57.5% to 80.2%, 110 answers | 76.5%likely range 69.0% to 82.6%, 95 answers |
| Being listened to | 92.2%likely range 82.8% to 96.7%, 113 answers | 92.8%likely range 87.5% to 95.9%, 98 answers |
| Care and concern | 85.0%likely range 74.1% to 91.9%, 114 answers | 93.0%likely range 87.9% to 96.1%, 100 answers |
| Confidence and trust | 99.4%likely range 92.9% to 100.0%, 112 answers | 96.7%likely range 92.5% to 98.6%, 100 answers |
| Involvement in decisions | 96.0%likely range 87.5% to 98.8%, 107 answers | 95.6%likely range 90.9% to 97.9%, 93 answers |
| Needs met | 89.7%likely range 79.6% to 95.1%, 113 answers | 94.1%likely range 89.2% to 96.9%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 81.7% to 95.3%, 74 patients | 97.9%likely range 88.9% to 99.6%, 47 patients |
| Children at 18 months | 97.8%likely range 92.3% to 99.4%, 90 patients | 97.9%likely range 88.9% to 99.6%, 47 patients |
| Children at 5 years | 92.2%likely range 84.0% to 96.4%, 77 patients | 96.6%likely range 88.3% to 99.0%, 58 patients |
| Women aged 25 to 49 | 75.4%likely range 73.1% to 77.5%, 1,519 patients | 74.6%likely range 71.5% to 77.5%, 816 patients |
| Women aged 50 to 64 | 78.2%likely range 75.7% to 80.5%, 1,170 patients | 79.0%likely range 75.7% to 81.9%, 670 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,828August 2026 | 6,682August 2026 |
| Primary care network | North Norfolk 2 PCN | North Norfolk 2 PCN |
| Phone | 01692 402035 | 01692 403015 |
| Friends and Family Test (its own feedback) | 94.9% good or very good452 answers, June 2026 | 95.4% good or very good411 answers, June 2026 |
| Appointments (one month) | 6,723 in August 2026Same day 40.7%; face to face 89.2% | 3,428 in August 2026Same day 35.4%; face to face 80.9% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent8.7 including trainees and locums2,420 patients per permanent GP | 4.7 qualified permanent7.7 including trainees and locums1,420 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.