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Bingley Medical Practice vs Oak Glen Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Oak Glen Surgery’s Practice Grade is clearly higher than Bingley Medical Practice’s: its likely range lies wholly above.

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Side by side

MeasureBingley Medical PracticeBD16 4RPOak Glen SurgeryBD16 3PA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.1likely range 71.6 to 85.0120 survey answers89.5likely range 86.7 to 91.697 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good87.0%likely range 74.9% to 93.8%, 120 answers89.2%likely range 85.8% to 91.9%, 97 answers
Access (mean of the two below)64.0%likely range 60.2% to 67.5%90.1%likely range 84.9% to 93.2%Clearly higher
Appointments within two weeks of booking63.8%likely range 58.2% to 69.1%, 4,448 appointments91.2%likely range 84.3% to 95.2%, 1,639 appointmentsClearly higher
Calls answered by the practice64.0%likely range 58.9% to 68.8%, 7,371 calls88.9%likely range 81.2% to 93.7%, 2,053 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone59.1%likely range 44.9% to 72.0%, 115 answers85.1%likely range 81.3% to 88.3%, 95 answers
Reception and admin team91.7%likely range 80.6% to 96.7%, 120 answers95.8%likely range 93.3% to 97.4%, 96 answers
Having a preferred professional29.9%likely range 19.0% to 43.8%, 121 answers30.2%likely range 25.9% to 34.8%, 96 answers
Seeing your preferred professional40.2%likely range 20.3% to 64.0%, 40 answersNot shown: fewer than 30 answers
Knowing the next step91.2%likely range 80.0% to 96.4%, 120 answers88.5%likely range 84.9% to 91.4%, 92 answers
Contacting the practice81.5%likely range 68.5% to 89.9%, 121 answers83.0%likely range 78.9% to 86.4%, 93 answers
Wait for an appointment65.0%likely range 50.5% to 77.2%, 112 answers78.8%likely range 74.4% to 82.6%, 91 answers
Being listened to91.5%likely range 80.3% to 96.6%, 118 answers92.3%likely range 89.3% to 94.6%, 95 answers
Care and concern88.9%likely range 77.0% to 95.0%, 118 answers92.9%likely range 90.0% to 95.1%, 94 answers
Confidence and trust93.1%likely range 82.2% to 97.5%, 116 answers93.5%likely range 90.6% to 95.6%, 93 answers
Involvement in decisions91.2%likely range 79.3% to 96.5%, 111 answers95.5%likely range 92.9% to 97.2%, 91 answers
Needs met92.4%likely range 81.5% to 97.1%, 119 answers94.0%likely range 91.2% to 95.9%, 95 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.3%likely range 83.4% to 94.5%, 113 patients94.9%likely range 83.1% to 98.6%, 39 patients
Children at 18 months90.9%likely range 83.6% to 95.1%, 99 patients90.6%likely range 75.8% to 96.8%, 32 patients
Children at 5 years93.8%likely range 88.2% to 96.8%, 129 patients97.7%likely range 88.2% to 99.6%, 44 patients
Women aged 25 to 4974.4%likely range 72.5% to 76.3%, 2,026 patients84.7%likely range 81.6% to 87.5%, 577 patients
Women aged 50 to 6479.9%likely range 77.6% to 82.0%, 1,248 patients87.8%likely range 84.0% to 90.8%, 360 patients
Facts (NHS England, not part of the grade)
Registered patients13,751August 20263,903August 2026
Primary care networkThe Bingley Bubble PCNThe Bingley Bubble PCN
Phone01274 56838301274 566617
Friends and Family Test (its own feedback)91.3% good or very good104 answers, June 202697.4% good or very good76 answers, June 2026
Appointments (one month)8,125 in August 2026Same day 31.9%; face to face 75.0%2,595 in August 2026Same day 26.6%; face to face 61.2%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.2 qualified permanent17.6 including trainees and locums1,679 patients per permanent GP2.4 qualified permanent3.3 including trainees and locums1,626 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences