St. Helens · Compare
Billinge Medical Practice vs Garswood Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Billinge Medical Practice and Garswood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Billinge Medical PracticeWN4 0XD | Garswood SurgeryWN4 0XD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.7likely range 84.4 to 92.5122 survey answers | 80.5likely range 75.4 to 84.5114 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 92.8%likely range 85.4% to 96.6%, 122 answersClearly higher | 78.4%likely range 71.6% to 84.0%, 114 answers |
| Access (mean of the two below) | 82.3%likely range 78.2% to 85.1% | 85.2%likely range 79.4% to 88.0% |
| Appointments within two weeks of booking | 91.8%likely range 87.7% to 94.6%, 3,811 appointments | 94.7%likely range 88.9% to 97.5%, 1,740 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.3%likely range 68.2% to 85.8%, 115 answers | 84.5%likely range 77.9% to 89.3%, 106 answers |
| Reception and admin team | 97.6%likely range 91.9% to 99.3%, 122 answers | 86.3%likely range 80.2% to 90.7%, 111 answers |
| Having a preferred professional | 15.8%likely range 9.6% to 24.9%, 123 answers | 38.4%likely range 31.3% to 46.0%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 24.5%likely range 15.3% to 36.8%, 42 answers |
| Knowing the next step | 93.0%likely range 85.5% to 96.8%, 120 answers | 91.0%likely range 85.6% to 94.5%, 110 answers |
| Contacting the practice | 81.2%likely range 71.7% to 88.0%, 122 answers | 78.9%likely range 72.1% to 84.4%, 114 answers |
| Wait for an appointment | 88.1%likely range 79.4% to 93.4%, 117 answers | 63.1%likely range 55.2% to 70.3%, 105 answers |
| Being listened to | 89.5%likely range 81.1% to 94.4%, 119 answers | 85.7%likely range 79.5% to 90.3%, 111 answers |
| Care and concern | 87.0%likely range 78.3% to 92.6%, 120 answers | 91.9%likely range 86.7% to 95.2%, 111 answers |
| Confidence and trust | 90.9%likely range 82.7% to 95.4%, 117 answers | 94.0%likely range 89.2% to 96.7%, 109 answers |
| Involvement in decisions | 88.9%likely range 80.0% to 94.1%, 109 answers | 95.8%likely range 91.2% to 98.1%, 99 answers |
| Needs met | 88.7%likely range 80.3% to 93.8%, 121 answers | 94.9%likely range 90.3% to 97.4%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 85.6% to 98.2%, 57 patients | 90.3%likely range 75.1% to 96.7%, 31 patients |
| Children at 18 months | 83.7%likely range 70.0% to 91.9%, 43 patients | 94.9%likely range 83.1% to 98.6%, 39 patients |
| Children at 5 years | 94.4%likely range 81.9% to 98.5%, 36 patients | 97.9%likely range 89.1% to 99.6%, 48 patients |
| Women aged 25 to 49 | 80.4%likely range 77.8% to 82.8%, 991 patients | 79.0%likely range 76.0% to 81.7%, 799 patients |
| Women aged 50 to 64 | 83.0%likely range 80.2% to 85.5%, 754 patients | 77.7%likely range 73.7% to 81.2%, 479 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,642August 2026 | 5,337August 2026 |
| Primary care network | St Helens North PCN | St Helens North PCN |
| Phone | 01744 892205 | 01744 621670 |
| Friends and Family Test (its own feedback) | 97.6% good or very good340 answers, June 2026 | 90.9% good or very good22 answers, June 2026 |
| Appointments (one month) | 4,294 in August 2026Same day 38.7%; face to face 48.7% | 3,475 in August 2026Same day 41.2%; face to face 54.9% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent5.3 including trainees and locums1,732 patients per permanent GP | 4.5 qualified permanent10.3 including trainees and locums1,184 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.