County Durham · Compare
Bevan Medical Group vs Southdene Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southdene Medical Centre’s Practice Grade is clearly higher than Bevan Medical Group’s: its likely range lies wholly above.
Side by side
| Measure | Bevan Medical GroupDH6 2LQ | Southdene Medical CentreDH6 2LT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.6likely range 67.3 to 90.371 survey answers | 94.4likely range 92.1 to 95.895 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.6%likely range 60.8% to 93.6%, 71 answers | 95.2%likely range 92.7% to 96.9%, 95 answers |
| Access (mean of the two below) | 82.3%likely range 78.5% to 85.4% | 92.2%likely range 87.6% to 94.8%Clearly higher |
| Appointments within two weeks of booking | 76.7%likely range 70.3% to 82.0%, 3,039 appointments | 95.4%likely range 88.6% to 98.2%, 1,280 appointmentsClearly higher |
| Calls answered by the practice | 87.9%likely range 83.7% to 91.1%, 6,364 calls | 88.9%likely range 82.6% to 93.2%, 2,846 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 89.6%likely range 68.6% to 97.2%, 69 answers | 90.9%likely range 87.6% to 93.3%, 90 answers |
| Reception and admin team | 96.6%likely range 77.7% to 99.6%, 69 answers | 97.7%likely range 95.7% to 98.8%, 93 answers |
| Having a preferred professional | 36.3%likely range 18.8% to 58.3%, 71 answers | 38.9%likely range 34.4% to 43.7%, 95 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 69.9%likely range 62.1% to 76.6%, 36 answers |
| Knowing the next step | 93.8%likely range 73.5% to 98.8%, 67 answers | 92.4%likely range 89.4% to 94.6%, 94 answers |
| Contacting the practice | 93.0%likely range 73.0% to 98.5%, 70 answers | 91.2%likely range 88.1% to 93.5%, 95 answers |
| Wait for an appointment | 79.0%likely range 55.8% to 91.8%, 65 answers | 77.9%likely range 73.5% to 81.8%, 86 answers |
| Being listened to | 98.5%likely range 80.6% to 99.9%, 69 answers | 97.6%likely range 95.6% to 98.7%, 91 answers |
| Care and concern | 93.0%likely range 72.8% to 98.5%, 69 answers | 96.9%likely range 94.7% to 98.2%, 92 answers |
| Confidence and trust | 97.7%likely range 79.1% to 99.8%, 68 answers | 98.2%likely range 96.4% to 99.1%, 93 answers |
| Involvement in decisions | 96.4%likely range 77.0% to 99.5%, 67 answers | 97.9%likely range 95.9% to 98.9%, 88 answers |
| Needs met | 95.8%likely range 76.2% to 99.4%, 67 answers | 97.5%likely range 95.5% to 98.6%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 88.0% to 98.5%, 69 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Children at 18 months | 94.2%likely range 87.1% to 97.5%, 86 patients | 97.0%likely range 84.7% to 99.5%, 33 patients |
| Children at 5 years | 95.8%likely range 89.7% to 98.4%, 95 patients | 93.3%likely range 78.7% to 98.2%, 30 patients |
| Women aged 25 to 49 | 73.7%likely range 71.3% to 75.9%, 1,435 patients | 78.1%likely range 74.4% to 81.3%, 552 patients |
| Women aged 50 to 64 | 74.2%likely range 70.8% to 77.3%, 709 patients | 78.1%likely range 73.1% to 82.3%, 310 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,758August 2026 | 3,436August 2026 |
| Primary care network | Durham Coast PCN | Durham Coast PCN |
| Phone | 0191 5261643 | 0191 5265818 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 100.0% good or very good21 answers, June 2026 |
| Appointments (one month) | 4,110 in August 2026Same day 26.9%; face to face 77.9% | 1,910 in August 2026Same day 38.0%; face to face 85.0% |
| Antibiotic items per STAR-PU (one year) | 1.03England 0.74, April 2025 to March 2026 | 1.16England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent3.7 including trainees and locums3,041 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums1,998 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.