Cheltenham · Compare
Berkeley Place Surgery vs Royal Crescent Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Berkeley Place Surgery and Royal Crescent Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Berkeley Place SurgeryGL52 3EY | Royal Crescent SurgeryGL52 3EY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.3likely range 76.6 to 90.5133 survey answers | 72.7likely range 66.8 to 77.4127 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.8%likely range 77.1% to 96.7%, 133 answers | 77.6%likely range 69.9% to 83.7%, 127 answers |
| Access (mean of the two below) | 75.6%likely range 71.9% to 78.7%Clearly higher | 61.0%likely range 53.5% to 67.5% |
| Appointments within two weeks of booking | 85.1%likely range 81.4% to 88.2%, 6,310 appointmentsClearly higher | 70.5%likely range 63.0% to 77.0%, 2,445 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.7%likely range 56.1% to 84.7%, 126 answers | 56.2%likely range 47.5% to 64.5%, 117 answers |
| Reception and admin team | 89.7%likely range 75.5% to 96.1%, 131 answers | 89.5%likely range 83.2% to 93.6%, 124 answers |
| Having a preferred professional | 40.3%likely range 26.0% to 56.4%, 133 answers | 31.6%likely range 24.4% to 39.9%, 125 answers |
| Seeing your preferred professional | 43.2%likely range 19.8% to 70.0%, 43 answers | 58.1%likely range 44.8% to 70.4%, 50 answers |
| Knowing the next step | 88.3%likely range 73.8% to 95.3%, 130 answers | 96.3%likely range 91.5% to 98.4%, 121 answers |
| Contacting the practice | 82.7%likely range 67.6% to 91.7%, 135 answers | 79.0%likely range 71.4% to 85.0%, 124 answers |
| Wait for an appointment | 81.3%likely range 65.3% to 91.0%, 125 answers | 63.3%likely range 54.6% to 71.3%, 114 answers |
| Being listened to | 97.4%likely range 86.1% to 99.6%, 133 answers | 83.2%likely range 76.0% to 88.6%, 124 answers |
| Care and concern | 98.7%likely range 88.2% to 99.9%, 134 answers | 82.1%likely range 74.8% to 87.7%, 123 answers |
| Confidence and trust | 96.9%likely range 85.4% to 99.4%, 134 answers | 94.5%likely range 89.3% to 97.3%, 123 answers |
| Involvement in decisions | 97.9%likely range 86.4% to 99.7%, 126 answers | 88.4%likely range 81.8% to 92.9%, 119 answers |
| Needs met | 97.5%likely range 86.3% to 99.6%, 133 answers | 87.4%likely range 80.8% to 92.0%, 124 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.2%likely range 90.8% to 97.5%, 166 patients | 92.7%likely range 84.9% to 96.6%, 82 patients |
| Children at 18 months | 91.4%likely range 85.9% to 94.9%, 152 patients | 93.7%likely range 86.0% to 97.3%, 79 patients |
| Children at 5 years | 92.7%likely range 87.9% to 95.7%, 178 patients | 90.0%likely range 82.1% to 94.6%, 90 patients |
| Women aged 25 to 49 | 70.5%likely range 68.9% to 72.1%, 3,168 patients | 72.1%likely range 69.7% to 74.4%, 1,441 patients |
| Women aged 50 to 64 | 77.5%likely range 75.3% to 79.5%, 1,533 patients | 75.3%likely range 71.9% to 78.5%, 665 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,361August 2026 | 8,094August 2026 |
| Primary care network | Cheltenham Central PCN | Cheltenham Central PCN |
| Phone | 01242 513975 | 01242 580248 |
| Friends and Family Test (its own feedback) | 95.6% good or very good685 answers, June 2026 | 91.7% good or very good253 answers, June 2026 |
| Appointments (one month) | 11,529 in August 2026Same day 50.8%; face to face 49.1% | 5,670 in August 2026Same day 50.3%; face to face 52.1% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent10.1 including trainees and locums2,596 patients per permanent GP | 3.9 qualified permanent5.0 including trainees and locums2,086 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.