Redcar and Cleveland · Compare
Bentley Medical Practice vs The Ravenscar Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bentley Medical Practice and The Ravenscar Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bentley Medical PracticeTS10 4NW | The Ravenscar SurgeryTS10 4NW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.1likely range 66.4 to 80.3122 survey answers | 72.3likely range 68.3 to 75.898 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 70.5%likely range 59.6% to 79.4%, 122 answers | 67.5%likely range 62.4% to 72.1%, 98 answers |
| Access (mean of the two below) | 82.2%likely range 78.8% to 84.9% | 83.5%likely range 77.0% to 87.9% |
| Appointments within two weeks of booking | 87.7%likely range 82.7% to 91.4%, 3,344 appointments | 85.9%likely range 76.2% to 92.0%, 1,146 appointments |
| Calls answered by the practice | 76.6%likely range 72.0% to 80.6%, 7,761 calls | 81.0%likely range 72.3% to 87.4%, 2,127 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.4%likely range 48.1% to 69.9%, 115 answers | 74.1%likely range 69.2% to 78.5%, 95 answers |
| Reception and admin team | 79.4%likely range 68.8% to 87.1%, 114 answers | 75.5%likely range 70.7% to 79.8%, 95 answers |
| Having a preferred professional | 31.2%likely range 21.9% to 42.2%, 119 answers | 29.1%likely range 24.7% to 34.0%, 100 answers |
| Seeing your preferred professional | 32.6%likely range 16.6% to 54.0%, 34 answers | 69.2%likely range 60.4% to 76.8%, 34 answers |
| Knowing the next step | 81.5%likely range 71.2% to 88.7%, 115 answers | 77.5%likely range 72.8% to 81.6%, 95 answers |
| Contacting the practice | 68.7%likely range 57.6% to 78.1%, 118 answers | 65.5%likely range 60.3% to 70.3%, 96 answers |
| Wait for an appointment | 66.4%likely range 54.2% to 76.7%, 101 answers | 70.4%likely range 65.1% to 75.2%, 86 answers |
| Being listened to | 77.2%likely range 66.3% to 85.3%, 114 answers | 85.0%likely range 80.9% to 88.4%, 96 answers |
| Care and concern | 80.8%likely range 70.4% to 88.2%, 115 answers | 75.3%likely range 70.5% to 79.5%, 96 answers |
| Confidence and trust | 94.8%likely range 87.0% to 98.0%, 112 answers | 90.0%likely range 86.4% to 92.8%, 94 answers |
| Involvement in decisions | 92.0%likely range 83.4% to 96.4%, 111 answers | 85.9%likely range 81.8% to 89.2%, 93 answers |
| Needs met | 86.5%likely range 76.9% to 92.5%, 115 answers | 84.3%likely range 80.0% to 87.8%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.9%likely range 86.5% to 97.4%, 82 patients | 89.8%likely range 78.2% to 95.6%, 49 patients |
| Children at 18 months | 87.0%likely range 77.0% to 93.0%, 69 patients | 92.9%likely range 77.4% to 98.0%, 28 patients |
| Children at 5 years | 88.5%likely range 80.1% to 93.6%, 87 patients | 78.6%likely range 60.5% to 89.8%, 28 patients |
| Women aged 25 to 49 | 72.7%likely range 70.3% to 74.9%, 1,405 patients | 71.2%likely range 67.4% to 74.7%, 580 patients |
| Women aged 50 to 64 | 72.6%likely range 69.5% to 75.4%, 889 patients | 67.7%likely range 62.5% to 72.5%, 331 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,869August 2026 | 3,449August 2026 |
| Primary care network | Redcar Coastal PCN | Redcar Coastal PCN |
| Phone | 01642 470444 | 01642 759090 |
| Friends and Family Test (its own feedback) | 80.0% good or very good10 answers, June 2026 | 97.1% good or very good102 answers, June 2026 |
| Appointments (one month) | 5,577 in August 2026Same day 49.7%; face to face 78.5% | 1,967 in August 2026Same day 30.8%; face to face 64.1% |
| Antibiotic items per STAR-PU (one year) | 1.22England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent3.9 including trainees and locums2,537 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums2,174 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.