Luton · Compare
Bell House Medical Centre vs The Medici Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bell House Medical Centre and The Medici Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bell House Medical CentreLU1 1BW | The Medici Medical PracticeLU1 3UA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 72.1 to 86.095 survey answers | 69.8likely range 52.8 to 82.282 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.7%likely range 68.3% to 87.8%, 95 answers | 67.0%likely range 42.8% to 84.7%, 82 answers |
| Access (mean of the two below) | 81.3%likely range 77.0% to 84.9% | 76.1%likely range 72.5% to 79.4% |
| Appointments within two weeks of booking | 94.5%likely range 90.0% to 97.0%, 2,694 appointments | 95.2%likely range 92.0% to 97.2%, 4,167 appointments |
| Calls answered by the practice | 68.1%likely range 60.6% to 74.7%, 3,434 calls | 56.9%likely range 50.4% to 63.2%, 4,704 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.7%likely range 41.1% to 66.0%, 87 answers | 46.5%likely range 25.0% to 69.4%, 80 answers |
| Reception and admin team | 83.9%likely range 72.5% to 91.2%, 88 answers | 70.1%likely range 45.6% to 86.8%, 81 answers |
| Having a preferred professional | 48.3%likely range 36.4% to 60.4%, 94 answers | 32.8%likely range 15.2% to 57.0%, 82 answers |
| Seeing your preferred professional | 50.0%likely range 32.8% to 67.3%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.9%likely range 78.5% to 94.6%, 90 answers | 84.6%likely range 59.9% to 95.3%, 78 answers |
| Contacting the practice | 71.2%likely range 59.0% to 81.0%, 93 answers | 63.1%likely range 39.1% to 82.1%, 81 answers |
| Wait for an appointment | 72.5%likely range 59.5% to 82.5%, 83 answers | 67.7%likely range 41.8% to 85.9%, 72 answers |
| Being listened to | 84.6%likely range 73.7% to 91.6%, 93 answers | 85.0%likely range 61.0% to 95.4%, 81 answers |
| Care and concern | 80.9%likely range 69.4% to 88.7%, 93 answers | 80.4%likely range 56.1% to 93.0%, 82 answers |
| Confidence and trust | 82.0%likely range 70.3% to 89.7%, 89 answers | 95.0%likely range 72.9% to 99.3%, 80 answers |
| Involvement in decisions | 86.8%likely range 75.9% to 93.3%, 88 answers | 90.2%likely range 66.6% to 97.7%, 79 answers |
| Needs met | 80.8%likely range 69.1% to 88.8%, 90 answers | 85.1%likely range 60.7% to 95.5%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.9%likely range 86.4% to 95.3%, 148 patients | 85.1%likely range 79.8% to 89.2%, 221 patients |
| Children at 18 months | 90.3%likely range 84.4% to 94.2%, 145 patients | 79.9%likely range 74.0% to 84.7%, 214 patients |
| Children at 5 years | 81.7%likely range 73.8% to 87.6%, 120 patients | 67.3%likely range 61.2% to 72.9%, 245 patients |
| Women aged 25 to 49 | 53.1%likely range 50.8% to 55.4%, 1,805 patients | 53.7%likely range 52.1% to 55.3%, 3,769 patients |
| Women aged 50 to 64 | 67.0%likely range 63.4% to 70.3%, 699 patients | 67.3%likely range 64.4% to 70.1%, 1,061 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,375August 2026 | 17,142August 2026 |
| Primary care network | Medics PCN | Medics PCN |
| Phone | 01582 349889 | 01582 343220 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 86.1% good or very good555 answers, June 2026 |
| Appointments (one month) | 2,951 in August 2026Same day 63.7%; face to face 73.1% | 6,138 in August 2026Same day 43.9%; face to face 50.7% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent6.4 including trainees and locums1,936 patients per permanent GP | 3.3 qualified permanent5.8 including trainees and locums5,132 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.