Stoke-on-Trent · Compare
Belgrave Medical Centre vs Dunrobin Street Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Belgrave Medical Centre and Dunrobin Street Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Belgrave Medical CentreST3 4LR | Dunrobin Street Medical CentreST3 4LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.4likely range 70.4 to 89.5110 survey answers | 87.5likely range 81.8 to 91.3108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.7%likely range 69.8% to 97.0%, 110 answers | 86.3%likely range 78.5% to 91.6%, 108 answers |
| Access (mean of the two below) | 71.7%likely range 68.9% to 74.4% | 90.0%likely range 84.9% to 93.1%Clearly higher |
| Appointments within two weeks of booking | 95.0%likely range 92.4% to 96.7%, 6,326 appointments | 94.4%likely range 87.5% to 97.6%, 1,355 appointments |
| Calls answered by the practice | 48.3%likely range 43.3% to 53.4%, 7,776 calls | 85.5%likely range 78.1% to 90.7%, 2,507 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.7%likely range 38.9% to 78.9%, 104 answers | 82.9%likely range 74.2% to 89.1%, 99 answers |
| Reception and admin team | 85.4%likely range 64.4% to 95.0%, 108 answers | 91.8%likely range 84.8% to 95.8%, 104 answers |
| Having a preferred professional | 26.7%likely range 12.4% to 48.4%, 110 answers | 41.4%likely range 32.3% to 51.1%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 75.3%likely range 58.8% to 86.6%, 37 answers |
| Knowing the next step | 83.3%likely range 60.9% to 94.1%, 98 answers | 85.7%likely range 77.5% to 91.2%, 104 answers |
| Contacting the practice | 66.2%likely range 44.6% to 82.6%, 110 answers | 86.8%likely range 79.1% to 92.0%, 108 answers |
| Wait for an appointment | 76.8%likely range 53.5% to 90.5%, 95 answers | 78.0%likely range 68.8% to 85.0%, 101 answers |
| Being listened to | 97.9%likely range 80.7% to 99.8%, 109 answers | 91.8%likely range 85.0% to 95.7%, 107 answers |
| Care and concern | 94.7%likely range 76.3% to 99.0%, 110 answers | 86.3%likely range 78.4% to 91.6%, 107 answers |
| Confidence and trust | 94.6%likely range 75.8% to 99.0%, 108 answers | 93.7%likely range 87.2% to 97.0%, 105 answers |
| Involvement in decisions | 92.2%likely range 72.5% to 98.1%, 106 answers | 92.2%likely range 85.2% to 96.1%, 101 answers |
| Needs met | 92.1%likely range 72.7% to 98.1%, 109 answers | 92.6%likely range 85.8% to 96.2%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.8%likely range 75.0% to 87.0%, 159 patients | 76.6%likely range 62.8% to 86.4%, 47 patients |
| Children at 18 months | 83.0%likely range 76.3% to 88.1%, 153 patients | 84.6%likely range 70.3% to 92.8%, 39 patients |
| Children at 5 years | 88.8%likely range 83.0% to 92.8%, 161 patients | 83.0%likely range 70.8% to 90.8%, 53 patients |
| Women aged 25 to 49 | 68.9%likely range 66.9% to 70.8%, 2,259 patients | 73.8%likely range 70.5% to 76.8%, 748 patients |
| Women aged 50 to 64 | 78.2%likely range 75.8% to 80.4%, 1,201 patients | 76.8%likely range 72.6% to 80.5%, 431 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,552August 2026 | 5,233August 2026 |
| Primary care network | South Stoke Central PCN | South Stoke Central PCN |
| Phone | 01782 593344 | 01782 590040 |
| Friends and Family Test (its own feedback) | 96.4% good or very good222 answers, June 2026 | 94.7% good or very good207 answers, June 2026 |
| Appointments (one month) | 8,093 in August 2026Same day 67.1%; face to face 52.1% | 1,606 in August 2026Same day 36.9%; face to face 68.0% |
| Antibiotic items per STAR-PU (one year) | 1.09England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.3 qualified permanent7.2 including trainees and locums2,749 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums1,454 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.