Milton Keynes · Compare
Bedford Street Surgery vs Westfield Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bedford Street Surgery and Westfield Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bedford Street SurgeryMK2 2TX | Westfield Road SurgeryMK2 2DJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 61.1 to 85.488 survey answers | 76.6likely range 70.6 to 81.4104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.3%likely range 51.8% to 86.4%, 88 answers | 75.6%likely range 67.7% to 82.1%, 104 answers |
| Access (mean of the two below) | 82.9%likely range 79.4% to 85.6% | 78.7%likely range 71.3% to 83.5% |
| Appointments within two weeks of booking | 91.4%likely range 86.8% to 94.4%, 3,254 appointments | 88.2%likely range 80.8% to 93.0%, 1,661 appointments |
| Calls answered by the practice | 74.3%likely range 69.1% to 78.8%, 6,459 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.3%likely range 28.5% to 67.0%, 85 answers | 59.8%likely range 51.1% to 68.0%, 97 answers |
| Reception and admin team | 80.4%likely range 59.8% to 91.9%, 84 answers | 83.3%likely range 76.0% to 88.7%, 102 answers |
| Having a preferred professional | 54.8%likely range 35.1% to 73.1%, 87 answers | 27.5%likely range 20.6% to 35.5%, 104 answers |
| Seeing your preferred professional | 17.4%likely range 4.6% to 47.9%, 41 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.9%likely range 58.4% to 91.8%, 78 answers | 80.0%likely range 72.3% to 86.1%, 99 answers |
| Contacting the practice | 70.0%likely range 49.5% to 84.7%, 88 answers | 68.7%likely range 60.3% to 76.0%, 101 answers |
| Wait for an appointment | 53.5%likely range 32.2% to 73.6%, 72 answers | 83.1%likely range 75.3% to 88.8%, 92 answers |
| Being listened to | 82.2%likely range 61.5% to 93.1%, 82 answers | 82.5%likely range 75.2% to 88.0%, 103 answers |
| Care and concern | 81.2%likely range 60.4% to 92.4%, 82 answers | 85.0%likely range 78.0% to 90.1%, 103 answers |
| Confidence and trust | 91.9%likely range 73.0% to 97.9%, 82 answers | 87.8%likely range 81.0% to 92.3%, 101 answers |
| Involvement in decisions | 89.1%likely range 68.8% to 96.8%, 78 answers | 87.4%likely range 80.6% to 92.0%, 101 answers |
| Needs met | 92.4%likely range 73.3% to 98.2%, 80 answers | 89.4%likely range 82.9% to 93.6%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.0%likely range 84.6% to 93.7%, 170 patients | 91.5%likely range 85.1% to 95.3%, 118 patients |
| Children at 18 months | 81.7%likely range 75.5% to 86.6%, 186 patients | 94.8%likely range 89.1% to 97.6%, 115 patients |
| Children at 5 years | 77.6%likely range 71.2% to 82.9%, 192 patients | 91.4%likely range 84.9% to 95.3%, 116 patients |
| Women aged 25 to 49 | 56.2%likely range 54.5% to 57.9%, 3,295 patients | 75.6%likely range 73.5% to 77.5%, 1,770 patients |
| Women aged 50 to 64 | 65.8%likely range 63.1% to 68.5%, 1,209 patients | 79.7%likely range 76.3% to 82.6%, 625 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,147August 2026 | 8,989August 2026 |
| Primary care network | South West PCN | South West PCN |
| Phone | 01908 658850 | 01908 377103 |
| Friends and Family Test (its own feedback) | 89.2% good or very good166 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,693 in August 2026Same day 44.4%; face to face 91.8% | 3,461 in August 2026Same day 43.3%; face to face 82.9% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent4.6 including trainees and locums3,500 patients per permanent GP | 2.7 qualified permanent2.7 including trainees and locums3,371 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.