Wandsworth · Compare
Bedford Hill Family Practice vs Open Door Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bedford Hill Family Practice and Open Door Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bedford Hill Family PracticeSW12 9HS | Open Door SurgerySW12 8EU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.6likely range 76.5 to 91.6123 survey answers | 91.2likely range 80.5 to 94.288 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.5%likely range 67.6% to 89.1%, 123 answers | 94.5%likely range 80.1% to 98.6%, 88 answers |
| Access (mean of the two below) | 97.2%likely range 95.0% to 98.2%Clearly higher | 83.2%likely range 72.0% to 86.6% |
| Appointments within two weeks of booking | 98.7%likely range 95.9% to 99.6%, 3,040 appointments | 98.7%likely range 77.4% to 99.9%, 227 appointments |
| Calls answered by the practice | 95.6%likely range 92.3% to 97.5%, 5,192 callsClearly higher | 67.7%likely range 60.3% to 74.3%, 3,545 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.2%likely range 45.4% to 73.3%, 106 answers | 82.0%likely range 64.1% to 92.0%, 83 answers |
| Reception and admin team | 89.2%likely range 77.4% to 95.2%, 117 answers | 87.0%likely range 70.6% to 94.9%, 88 answers |
| Having a preferred professional | 21.3%likely range 12.3% to 34.5%, 122 answers | 69.9%likely range 51.9% to 83.3%, 88 answers |
| Seeing your preferred professional | 22.8%likely range 8.0% to 50.1%, 33 answers | 66.3%likely range 44.8% to 82.7%, 62 answers |
| Knowing the next step | 86.8%likely range 74.0% to 93.8%, 110 answers | 83.2%likely range 65.6% to 92.8%, 84 answers |
| Contacting the practice | 68.9%likely range 55.1% to 80.0%, 121 answers | 87.9%likely range 71.3% to 95.5%, 85 answers |
| Wait for an appointment | 58.8%likely range 44.5% to 71.8%, 113 answers | 85.2%likely range 67.9% to 94.0%, 83 answers |
| Being listened to | 91.3%likely range 80.0% to 96.5%, 117 answers | 90.6%likely range 75.0% to 96.9%, 88 answers |
| Care and concern | 88.9%likely range 77.0% to 95.0%, 118 answers | 89.1%likely range 72.8% to 96.1%, 86 answers |
| Confidence and trust | 94.8%likely range 84.5% to 98.4%, 116 answers | 100.0%likely range 88.3% to 100.0%, 86 answers |
| Involvement in decisions | 89.7%likely range 77.3% to 95.7%, 107 answers | 96.9%likely range 83.3% to 99.5%, 86 answers |
| Needs met | 85.9%likely range 73.3% to 93.1%, 116 answers | 99.0%likely range 86.4% to 99.9%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.0%likely range 83.6% to 94.1%, 130 patients | 98.5%likely range 91.9% to 99.7%, 66 patients |
| Children at 18 months | 77.1%likely range 68.3% to 84.0%, 109 patients | 97.1%likely range 89.9% to 99.2%, 68 patients |
| Children at 5 years | 77.7%likely range 68.2% to 84.9%, 94 patients | 96.0%likely range 86.5% to 98.9%, 50 patients |
| Women aged 25 to 49 | 66.6%likely range 65.1% to 68.1%, 3,825 patients | 72.4%likely range 70.2% to 74.5%, 1,691 patients |
| Women aged 50 to 64 | 73.1%likely range 70.3% to 75.7%, 1,063 patients | 81.8%likely range 78.6% to 84.6%, 636 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,148August 2026 | 9,790August 2026 |
| Primary care network | Balham, Tooting & Furzedown PCN | Balham, Tooting & Furzedown PCN |
| Phone | 020 86731720 | 020 86731476 |
| Friends and Family Test (its own feedback) | 92.5% good or very good187 answers, June 2026 | 100.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 5,999 in August 2026Same day 35.5%; face to face 53.5% | 5,842 in August 2026Same day 58.6%; face to face 67.9% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent8.0 including trainees and locums2,055 patients per permanent GP | 1.1 qualified permanent3.1 including trainees and locums9,178 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.