Exeter · Compare
Barnfield Hill Surgery vs Whipton Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Barnfield Hill Surgery and Whipton Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Barnfield Hill SurgeryEX1 1SR | Whipton SurgeryEX4 8EG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 83.5 to 92.5105 survey answers | 84.9likely range 81.8 to 87.4108 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.3%likely range 83.3% to 95.7%, 105 answers | 84.2%likely range 80.2% to 87.5%, 108 answers |
| Access (mean of the two below) | 84.4%likely range 79.8% to 87.9% | 86.3%likely range 81.7% to 89.6% |
| Appointments within two weeks of booking | 81.0%likely range 73.7% to 86.7%, 2,136 appointments | 88.2%likely range 82.6% to 92.2%, 2,680 appointments |
| Calls answered by the practice | 87.6%likely range 82.1% to 91.6%, 3,943 calls | 84.2%likely range 77.0% to 89.5%, 2,679 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.1%likely range 79.0% to 93.6%, 96 answers | 82.6%likely range 78.3% to 86.2%, 100 answers |
| Reception and admin team | 95.1%likely range 87.9% to 98.2%, 97 answers | 93.3%likely range 90.3% to 95.4%, 107 answers |
| Having a preferred professional | 45.8%likely range 35.5% to 56.4%, 104 answers | 26.6%likely range 22.4% to 31.2%, 108 answers |
| Seeing your preferred professional | 69.5%likely range 54.8% to 81.1%, 56 answers | 56.2%likely range 47.5% to 64.5%, 37 answers |
| Knowing the next step | 94.9%likely range 87.8% to 97.9%, 103 answers | 91.7%likely range 88.5% to 94.1%, 105 answers |
| Contacting the practice | 95.5%likely range 88.6% to 98.3%, 103 answers | 78.4%likely range 74.0% to 82.2%, 106 answers |
| Wait for an appointment | 76.9%likely range 66.4% to 84.9%, 97 answers | 78.2%likely range 73.6% to 82.3%, 96 answers |
| Being listened to | 93.9%likely range 86.4% to 97.4%, 101 answers | 79.8%likely range 75.4% to 83.6%, 104 answers |
| Care and concern | 94.5%likely range 87.2% to 97.8%, 99 answers | 87.4%likely range 83.6% to 90.4%, 102 answers |
| Confidence and trust | 96.8%likely range 90.4% to 99.0%, 100 answers | 96.8%likely range 94.4% to 98.2%, 104 answers |
| Involvement in decisions | 96.3%likely range 89.4% to 98.8%, 96 answers | 94.0%likely range 91.0% to 96.0%, 100 answers |
| Needs met | 97.0%likely range 90.5% to 99.1%, 99 answers | 93.2%likely range 90.2% to 95.4%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.4%likely range 79.7% to 94.8%, 66 patients | 90.4%likely range 79.4% to 95.8%, 52 patients |
| Children at 18 months | 88.6%likely range 79.0% to 94.1%, 70 patients | 95.7%likely range 88.0% to 98.5%, 69 patients |
| Children at 5 years | 93.7%likely range 86.0% to 97.3%, 79 patients | 83.8%likely range 73.3% to 90.7%, 68 patients |
| Women aged 25 to 49 | 61.7%likely range 59.3% to 64.0%, 1,634 patients | 68.3%likely range 65.1% to 71.2%, 901 patients |
| Women aged 50 to 64 | 77.6%likely range 74.4% to 80.5%, 719 patients | 75.4%likely range 70.8% to 79.5%, 374 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,619August 2026 | 4,943August 2026 |
| Primary care network | Exeter City PCN | Exeter City PCN |
| Phone | 01392 432761 | 01392 462770 |
| Friends and Family Test (its own feedback) | 95.6% good or very good298 answers, June 2026 | 1 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 3,083 in August 2026Same day 28.6%; face to face 55.2% | 3,176 in August 2026Same day 43.7%; face to face 72.2% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent5.8 including trainees and locums1,821 patients per permanent GP | 2.3 qualified permanent3.1 including trainees and locums2,194 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.