Wiltshire · Compare
Barcroft Medical Centre vs St Melor House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St Melor House Surgery’s Practice Grade is clearly higher than Barcroft Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Barcroft Medical CentreSP4 7DL | St Melor House SurgerySP4 7LT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.2likely range 66.2 to 81.990 survey answers | 89.0likely range 85.7 to 91.2106 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.2%likely range 61.5% to 83.7%, 90 answers | 94.8%likely range 90.8% to 97.2%, 106 answersClearly higher |
| Access (mean of the two below) | 77.4%likely range 73.3% to 81.0% | 75.2%likely range 69.4% to 80.0% |
| Appointments within two weeks of booking | 92.5%likely range 89.3% to 94.8%, 5,649 appointmentsClearly higher | 70.0%likely range 60.8% to 77.9%, 1,632 appointments |
| Calls answered by the practice | 62.1%likely range 54.6% to 69.1%, 3,483 calls | 80.2%likely range 73.2% to 85.7%, 3,227 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.3%likely range 31.2% to 56.3%, 89 answers | 90.2%likely range 85.1% to 93.7%, 100 answers |
| Reception and admin team | 85.1%likely range 73.6% to 92.1%, 89 answers | 99.2%likely range 96.6% to 99.8%, 101 answers |
| Having a preferred professional | 38.9%likely range 27.3% to 51.8%, 91 answers | 19.3%likely range 14.4% to 25.4%, 105 answers |
| Seeing your preferred professional | 26.1%likely range 11.7% to 48.5%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.1%likely range 69.8% to 90.1%, 85 answers | 95.1%likely range 91.1% to 97.4%, 103 answers |
| Contacting the practice | 71.7%likely range 58.9% to 81.7%, 90 answers | 90.1%likely range 85.1% to 93.6%, 102 answers |
| Wait for an appointment | 57.1%likely range 43.7% to 69.5%, 84 answers | 75.9%likely range 69.0% to 81.7%, 92 answers |
| Being listened to | 87.9%likely range 76.8% to 94.1%, 88 answers | 97.2%likely range 93.8% to 98.8%, 102 answers |
| Care and concern | 90.1%likely range 79.6% to 95.5%, 89 answers | 97.7%likely range 94.4% to 99.1%, 101 answers |
| Confidence and trust | 95.7%likely range 86.8% to 98.7%, 87 answers | 97.6%likely range 94.3% to 99.0%, 100 answers |
| Involvement in decisions | 92.9%likely range 82.5% to 97.3%, 81 answers | 97.1%likely range 93.5% to 98.7%, 97 answers |
| Needs met | 94.5%likely range 85.1% to 98.1%, 87 answers | 95.0%likely range 91.0% to 97.3%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.1%likely range 82.7% to 94.5%, 101 patients | 97.5%likely range 91.4% to 99.3%, 81 patients |
| Children at 18 months | 90.7%likely range 83.3% to 95.0%, 97 patients | 97.1%likely range 90.2% to 99.2%, 70 patients |
| Children at 5 years | 93.3%likely range 86.8% to 96.7%, 104 patients | 93.8%likely range 85.0% to 97.5%, 64 patients |
| Women aged 25 to 49 | 73.8%likely range 71.7% to 75.8%, 1,743 patients | 75.4%likely range 72.9% to 77.8%, 1,209 patients |
| Women aged 50 to 64 | 78.6%likely range 75.9% to 80.9%, 1,035 patients | 79.9%likely range 76.6% to 82.8%, 632 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,703August 2026 | 6,904August 2026 |
| Primary care network | Sarum North PCN | Sarum North PCN |
| Phone | 01980 623983 | 01980 622474 |
| Friends and Family Test (its own feedback) | 94.4% good or very good479 answers, June 2026 | 99.2% good or very good260 answers, June 2026 |
| Appointments (one month) | 7,090 in August 2026Same day 69.2%; face to face 30.9% | 3,879 in August 2026Same day 44.8%; face to face 55.1% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent8.5 including trainees and locums1,583 patients per permanent GP | 2.8 qualified permanent2.8 including trainees and locums2,489 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.