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Balham Park Surgery vs Thurleigh Road Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Balham Park Surgery and Thurleigh Road Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBalham Park SurgerySW17 7AWThurleigh Road PracticeSW12 8TT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.5likely range 69.8 to 87.6120 survey answers80.1likely range 69.6 to 87.3105 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good89.9%likely range 71.8% to 96.9%, 120 answers77.8%likely range 62.8% to 88.0%, 105 answers
Access (mean of the two below)65.2%likely range 61.0% to 69.2%85.4%likely range 81.4% to 88.5%Clearly higher
Appointments within two weeks of booking72.1%likely range 66.2% to 77.4%, 3,723 appointments96.1%likely range 93.2% to 97.8%, 4,360 appointmentsClearly higher
Calls answered by the practice58.2%likely range 52.1% to 64.1%, 5,386 calls74.5%likely range 67.2% to 80.6%, 3,355 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone82.2%likely range 61.1% to 93.2%, 104 answers54.6%likely range 38.8% to 69.6%, 96 answers
Reception and admin team91.3%likely range 73.2% to 97.6%, 117 answers76.8%likely range 61.5% to 87.3%, 103 answers
Having a preferred professional22.2%likely range 10.1% to 42.0%, 121 answers31.9%likely range 19.5% to 47.4%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.2%likely range 11.6% to 56.5%, 35 answers
Knowing the next step96.7%likely range 80.5% to 99.5%, 117 answers86.6%likely range 72.3% to 94.1%, 100 answers
Contacting the practice86.6%likely range 67.7% to 95.2%, 119 answers68.1%likely range 52.6% to 80.4%, 105 answers
Wait for an appointment71.5%likely range 50.3% to 86.1%, 109 answers75.1%likely range 59.6% to 86.1%, 101 answers
Being listened to93.1%likely range 75.6% to 98.3%, 118 answers92.6%likely range 80.1% to 97.5%, 103 answers
Care and concern90.0%likely range 71.6% to 97.0%, 117 answers89.3%likely range 75.7% to 95.7%, 101 answers
Confidence and trust97.5%likely range 81.7% to 99.7%, 117 answers94.7%likely range 82.8% to 98.5%, 102 answers
Involvement in decisions97.6%likely range 80.6% to 99.7%, 106 answers93.7%likely range 80.9% to 98.1%, 96 answers
Needs met94.6%likely range 77.5% to 98.9%, 116 answers91.1%likely range 78.1% to 96.7%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.2%likely range 89.3% to 95.8%, 237 patients95.0%likely range 89.6% to 97.7%, 121 patients
Children at 18 months88.1%likely range 82.4% to 92.1%, 176 patients95.4%likely range 89.7% to 98.0%, 109 patients
Children at 5 years90.1%likely range 84.3% to 93.9%, 151 patients95.5%likely range 90.6% to 97.9%, 134 patients
Women aged 25 to 4971.7%likely range 70.5% to 72.9%, 5,497 patients71.7%likely range 70.0% to 73.3%, 2,794 patients
Women aged 50 to 6475.4%likely range 73.1% to 77.6%, 1,398 patients81.9%likely range 79.7% to 83.9%, 1,248 patients
Facts (NHS England, not part of the grade)
Registered patients19,699August 202613,246August 2026
Primary care networkNightingale PCNNightingale PCN
Phone020 87728772020 86753521
Friends and Family Test (its own feedback)89.7% good or very good39 answers, June 202696.9% good or very good491 answers, June 2026
Appointments (one month)6,590 in August 2026Same day 23.4%; face to face 62.9%5,914 in August 2026Same day 63.3%; face to face 72.2%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.44England 0.74, April 2025 to March 2026
GPs (full-time equivalent)13.5 qualified permanent18.9 including trainees and locums1,456 patients per permanent GP3.6 qualified permanent4.7 including trainees and locums3,639 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences