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Balfour Medical Centre vs Kadim Primecare Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Balfour Medical Centre and Kadim Primecare Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBalfour Medical CentreRM17 5NSKadim Primecare Medical CentreRM17 6DB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.2likely range 67.2 to 78.491 survey answers76.7likely range 73.6 to 79.0113 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good68.8%likely range 60.5% to 76.1%, 91 answers71.6%likely range 69.1% to 74.0%, 113 answers
Access (mean of the two below)83.2%likely range 78.7% to 86.8%88.5%likely range 79.9% to 93.5%
Appointments within two weeks of booking96.4%likely range 93.4% to 98.1%, 3,940 appointments98.6%likely range 90.0% to 99.8%, 712 appointments
Calls answered by the practice69.9%likely range 61.5% to 77.0%, 2,753 calls78.2%likely range 63.3% to 88.2%, 832 calls
More survey questions (not part of the grade)
Getting through on the phone55.7%likely range 46.9% to 64.1%, 87 answers68.1%likely range 65.4% to 70.6%, 108 answers
Reception and admin team80.1%likely range 72.3% to 86.1%, 88 answers84.6%likely range 82.5% to 86.4%, 110 answers
Having a preferred professional26.9%likely range 20.0% to 35.1%, 90 answers23.1%likely range 20.9% to 25.5%, 113 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step75.3%likely range 66.9% to 82.1%, 84 answers71.9%likely range 69.2% to 74.4%, 99 answers
Contacting the practice59.0%likely range 50.3% to 67.1%, 88 answers60.7%likely range 58.0% to 63.5%, 105 answers
Wait for an appointment62.1%likely range 52.6% to 70.9%, 73 answers66.1%likely range 63.1% to 68.9%, 90 answers
Being listened to83.0%likely range 75.4% to 88.6%, 85 answers81.7%likely range 79.4% to 83.7%, 107 answers
Care and concern69.5%likely range 60.8% to 76.9%, 85 answers82.5%likely range 80.2% to 84.5%, 105 answers
Confidence and trust85.9%likely range 78.7% to 91.0%, 86 answers87.2%likely range 85.2% to 88.9%, 105 answers
Involvement in decisions85.3%likely range 77.7% to 90.6%, 81 answers88.5%likely range 86.5% to 90.3%, 98 answers
Needs met90.3%likely range 83.8% to 94.4%, 85 answers87.6%likely range 85.7% to 89.4%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months73.1%likely range 59.7% to 83.2%, 52 patients95.5%likely range 78.2% to 99.2%, 22 patients
Children at 18 months64.2%likely range 50.7% to 75.7%, 53 patients100.0%likely range 74.1% to 100.0%, 11 patients
Children at 5 years77.3%likely range 65.8% to 85.7%, 66 patients83.3%likely range 55.2% to 95.3%, 12 patients
Women aged 25 to 4972.9%likely range 69.9% to 75.7%, 911 patients69.8%likely range 64.9% to 74.2%, 377 patients
Women aged 50 to 6479.3%likely range 75.4% to 82.8%, 459 patients75.7%likely range 69.0% to 81.3%, 185 patients
Facts (NHS England, not part of the grade)
Registered patients5,423August 20262,222August 2026
Primary care networkGrays PCNGrays PCN
Phone01375 37336601375 373322
Friends and Family Test (its own feedback)No results for June 2026100.0% good or very good15 answers, June 2026
Appointments (one month)4,288 in August 2026Same day 53.3%; face to face 33.0%877 in August 2026Same day 50.1%; face to face 68.2%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent1.2 including trainees and locums4,675 patients per permanent GP0.7 qualified permanent0.7 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences