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Balaam Street Practice vs Carpenters Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Balaam Street Practice and Carpenters Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBalaam Street PracticeE13 8AFCarpenters PracticeE15 2JA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.5likely range 70.5 to 84.6102 survey answers67.6likely range 41.5 to 88.476 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.2%likely range 63.1% to 82.8%, 102 answers58.4%likely range 21.1% to 88.0%, 76 answers
Access (mean of the two below)88.2%likely range 81.9% to 92.8%89.0%likely range 87.5% to 89.8%
Appointments within two weeks of booking99.8%likely range 97.5% to 100.0%, 2,680 appointments98.5%likely range 97.0% to 99.3%, 7,257 appointments
Calls answered by the practice76.6%likely range 64.1% to 85.7%, 1,186 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone56.8%likely range 44.9% to 68.0%, 94 answers43.5%likely range 12.8% to 80.1%, 75 answers
Reception and admin team81.6%likely range 71.0% to 88.9%, 100 answers63.8%likely range 24.4% to 90.6%, 75 answers
Having a preferred professional39.7%likely range 29.1% to 51.3%, 100 answers33.6%likely range 8.5% to 73.4%, 78 answers
Seeing your preferred professional24.1%likely range 12.4% to 41.6%, 44 answersNot shown: fewer than 30 answers
Knowing the next step77.9%likely range 66.0% to 86.5%, 86 answers83.8%likely range 37.2% to 97.9%, 68 answers
Contacting the practice73.7%likely range 62.3% to 82.6%, 98 answers54.0%likely range 18.3% to 86.0%, 74 answers
Wait for an appointment70.5%likely range 58.1% to 80.5%, 86 answers50.1%likely range 15.1% to 85.1%, 66 answers
Being listened to80.4%likely range 69.6% to 88.0%, 98 answers80.0%likely range 35.2% to 96.7%, 72 answers
Care and concern79.0%likely range 68.1% to 86.9%, 98 answers72.3%likely range 29.6% to 94.2%, 72 answers
Confidence and trust88.5%likely range 78.7% to 94.1%, 95 answers89.0%likely range 42.4% to 98.9%, 71 answers
Involvement in decisions92.7%likely range 83.6% to 97.0%, 89 answers84.0%likely range 36.5% to 98.0%, 65 answers
Needs met87.8%likely range 77.6% to 93.8%, 90 answers74.9%likely range 31.2% to 95.2%, 71 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.6%likely range 79.2% to 90.3%, 153 patients77.9%likely range 72.7% to 82.4%, 281 patients
Children at 18 months71.2%likely range 63.2% to 78.1%, 139 patients74.6%likely range 68.8% to 79.6%, 244 patients
Children at 5 years50.0%likely range 41.1% to 58.9%, 118 patients58.3%likely range 52.0% to 64.3%, 242 patients
Women aged 25 to 4945.7%likely range 43.7% to 47.8%, 2,329 patients45.9%likely range 44.7% to 47.1%, 6,661 patients
Women aged 50 to 6466.6%likely range 62.8% to 70.1%, 649 patients69.9%likely range 66.9% to 72.7%, 972 patients
Facts (NHS England, not part of the grade)
Registered patients10,129August 202624,896August 2026
Primary care networkNewham Central PCNNewham Central PCN
Phone020 84721238020 85348057
Friends and Family Test (its own feedback)55.6% good or very good72 answers, June 202685.3% good or very good143 answers, June 2026
Appointments (one month)3,319 in August 2026Same day 74.0%; face to face 69.3%9,647 in August 2026Same day 50.6%; face to face 38.4%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.40England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent6.4 including trainees and locums2,814 patients per permanent GP5.6 qualified permanent8.7 including trainees and locums4,416 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences