East Hampshire · Compare
Badgerswood Surgery vs Pinehill Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Badgerswood Surgery and Pinehill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Badgerswood SurgeryGU35 8LH | Pinehill SurgeryGU35 0BS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.4likely range 59.3 to 82.886 survey answers | 85.4likely range 82.5 to 87.7100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.1%likely range 54.0% to 87.5%, 86 answers | 89.0%likely range 85.9% to 91.4%, 100 answers |
| Access (mean of the two below) | 71.5%likely range 68.3% to 74.4% | 76.8%likely range 70.2% to 82.0% |
| Appointments within two weeks of booking | 78.7%likely range 75.0% to 82.0%, 7,847 appointments | 77.2%likely range 69.3% to 83.6%, 2,011 appointments |
| Calls answered by the practice | 64.1%likely range 58.9% to 69.0%, 7,101 calls | 76.4%likely range 65.7% to 84.5%, 1,595 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.2%likely range 28.5% to 66.7%, 82 answers | 78.0%likely range 73.8% to 81.6%, 87 answers |
| Reception and admin team | 84.6%likely range 65.3% to 94.1%, 86 answers | 93.6%likely range 91.0% to 95.4%, 99 answers |
| Having a preferred professional | 35.1%likely range 19.2% to 55.2%, 86 answers | 17.7%likely range 14.6% to 21.2%, 100 answers |
| Seeing your preferred professional | 48.7%likely range 21.6% to 76.5%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.7%likely range 67.2% to 95.4%, 82 answers | 81.5%likely range 77.7% to 84.8%, 94 answers |
| Contacting the practice | 76.8%likely range 56.7% to 89.3%, 85 answers | 73.0%likely range 68.8% to 76.7%, 96 answers |
| Wait for an appointment | 41.0%likely range 23.1% to 61.7%, 78 answers | 74.6%likely range 70.3% to 78.4%, 89 answers |
| Being listened to | 82.8%likely range 62.6% to 93.3%, 81 answers | 83.2%likely range 79.6% to 86.3%, 96 answers |
| Care and concern | 82.8%likely range 62.8% to 93.2%, 82 answers | 83.6%likely range 80.0% to 86.6%, 96 answers |
| Confidence and trust | 86.7%likely range 67.6% to 95.3%, 84 answers | 96.2%likely range 94.1% to 97.6%, 96 answers |
| Involvement in decisions | 89.6%likely range 70.7% to 96.8%, 82 answers | 92.2%likely range 89.3% to 94.3%, 90 answers |
| Needs met | 83.2%likely range 63.2% to 93.5%, 82 answers | 97.7%likely range 95.9% to 98.7%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.8%likely range 87.9% to 95.8%, 167 patients | 89.7%likely range 80.2% to 94.9%, 68 patients |
| Children at 18 months | 93.5%likely range 88.9% to 96.2%, 184 patients | 93.2%likely range 84.9% to 97.0%, 73 patients |
| Children at 5 years | 91.0%likely range 86.4% to 94.2%, 211 patients | 94.3%likely range 84.6% to 98.1%, 53 patients |
| Women aged 25 to 49 | 73.5%likely range 71.9% to 75.1%, 2,932 patients | 78.4%likely range 75.6% to 81.1%, 849 patients |
| Women aged 50 to 64 | 76.6%likely range 74.4% to 78.7%, 1,459 patients | 77.0%likely range 72.5% to 81.0%, 374 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,228August 2026 | 4,504August 2026 |
| Primary care network | East Hants PCN | East Hants PCN |
| Phone | 01420 477111 | 01420 477968 |
| Friends and Family Test (its own feedback) | 94.6% good or very good498 answers, June 2026 | 86.2% good or very good65 answers, June 2026 |
| Appointments (one month) | 9,594 in August 2026Same day 52.7%; face to face 52.1% | 2,202 in August 2026Same day 47.8%; face to face 57.9% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.1 qualified permanent10.1 including trainees and locums1,900 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums3,345 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.