Dudley · Compare
Aw Surgeries vs The Waterfront Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Aw Surgeries and The Waterfront Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Aw SurgeriesDY5 3EE | The Waterfront SurgeryDY5 1RU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.6likely range 60.8 to 92.688 survey answers | 70.7likely range 61.2 to 78.7105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.2%likely range 49.0% to 94.5%, 88 answers | 67.1%likely range 53.6% to 78.3%, 105 answers |
| Access (mean of the two below) | 88.1%likely range 84.6% to 89.5%Clearly higher | 79.1%likely range 74.7% to 82.7% |
| Appointments within two weeks of booking | 97.6%likely range 94.1% to 99.0%, 2,684 appointmentsClearly higher | 82.9%likely range 76.4% to 87.8%, 2,538 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 75.2%likely range 69.3% to 80.4%, 4,775 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 38.2%likely range 15.1% to 68.3%, 82 answers | 50.8%likely range 37.4% to 64.0%, 101 answers |
| Reception and admin team | 83.7%likely range 51.9% to 96.1%, 85 answers | 76.0%likely range 62.9% to 85.6%, 105 answers |
| Having a preferred professional | 45.7%likely range 20.3% to 73.5%, 86 answers | 48.9%likely range 36.0% to 62.0%, 106 answers |
| Seeing your preferred professional | 40.7%likely range 10.5% to 80.0%, 37 answers | 43.8%likely range 26.7% to 62.5%, 53 answers |
| Knowing the next step | 86.0%likely range 54.6% to 96.9%, 86 answers | 73.8%likely range 59.7% to 84.3%, 94 answers |
| Contacting the practice | 73.7%likely range 42.8% to 91.3%, 88 answers | 59.1%likely range 45.4% to 71.5%, 102 answers |
| Wait for an appointment | 78.2%likely range 45.7% to 93.9%, 81 answers | 56.9%likely range 42.5% to 70.3%, 91 answers |
| Being listened to | 94.0%likely range 63.5% to 99.3%, 86 answers | 78.4%likely range 65.2% to 87.6%, 100 answers |
| Care and concern | 91.3%likely range 60.6% to 98.6%, 87 answers | 78.1%likely range 64.8% to 87.3%, 100 answers |
| Confidence and trust | 96.9%likely range 67.2% to 99.8%, 86 answers | 80.8%likely range 67.7% to 89.5%, 98 answers |
| Involvement in decisions | 96.5%likely range 65.8% to 99.7%, 82 answers | 79.3%likely range 65.7% to 88.5%, 94 answers |
| Needs met | 97.0%likely range 67.6% to 99.8%, 87 answers | 80.3%likely range 67.1% to 89.0%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.8%likely range 83.1% to 92.7%, 169 patients | 89.3%likely range 82.6% to 93.7%, 122 patients |
| Children at 18 months | 87.8%likely range 82.4% to 91.8%, 189 patients | 89.1%likely range 82.6% to 93.4%, 129 patients |
| Children at 5 years | 90.6%likely range 85.5% to 94.1%, 181 patients | 82.3%likely range 74.2% to 88.2%, 113 patients |
| Women aged 25 to 49 | 64.9%likely range 63.1% to 66.7%, 2,749 patients | 56.0%likely range 53.5% to 58.4%, 1,547 patients |
| Women aged 50 to 64 | 74.2%likely range 71.9% to 76.4%, 1,427 patients | 64.4%likely range 60.6% to 67.9%, 651 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,809August 2026 | 9,031August 2026 |
| Primary care network | Brierley Hill PCN | Brierley Hill PCN |
| Phone | 01384 465422 | 01384 481235 |
| Friends and Family Test (its own feedback) | 92.6% good or very good269 answers, June 2026 | 97.3% good or very good146 answers, June 2026 |
| Appointments (one month) | 5,839 in August 2026Same day 44.3%; face to face 62.8% | 3,778 in August 2026Same day 33.6%; face to face 61.9% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent12.8 including trainees and locums2,552 patients per permanent GP | 5.1 qualified permanent5.1 including trainees and locums1,782 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.