Newcastle-under-Lyme · Compare
Audley Health Centre vs Talke Pits Clinic
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Audley Health Centre and Talke Pits Clinic cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Audley Health CentreST7 8EW | Talke Pits ClinicST7 1QQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.0likely range 82.1 to 94.1114 survey answers | 88.2likely range 83.9 to 91.3106 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.8%likely range 78.5% to 95.5%, 114 answers | 87.3%likely range 81.6% to 91.5%, 106 answers |
| Access (mean of the two below) | 90.4%likely range 87.2% to 92.6% | 90.2%likely range 85.0% to 93.3% |
| Appointments within two weeks of booking | 98.0%likely range 95.1% to 99.2%, 3,314 appointments | 99.1%likely range 93.1% to 99.9%, 1,068 appointments |
| Calls answered by the practice | 82.7%likely range 77.1% to 87.1%, 4,549 calls | 81.2%likely range 72.8% to 87.4%, 2,253 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.5%likely range 54.4% to 79.9%, 108 answers | 78.9%likely range 72.3% to 84.4%, 104 answers |
| Reception and admin team | 89.8%likely range 78.4% to 95.6%, 112 answers | 81.8%likely range 75.4% to 86.8%, 105 answers |
| Having a preferred professional | 37.5%likely range 25.5% to 51.4%, 113 answers | 41.0%likely range 34.0% to 48.4%, 106 answers |
| Seeing your preferred professional | 42.9%likely range 24.7% to 63.2%, 50 answers | 46.4%likely range 34.4% to 58.8%, 38 answers |
| Knowing the next step | 80.5%likely range 67.5% to 89.2%, 112 answers | 80.4%likely range 73.7% to 85.7%, 101 answers |
| Contacting the practice | 83.4%likely range 70.8% to 91.2%, 114 answers | 81.1%likely range 74.7% to 86.2%, 106 answers |
| Wait for an appointment | 82.0%likely range 68.8% to 90.3%, 108 answers | 83.3%likely range 77.0% to 88.1%, 103 answers |
| Being listened to | 80.3%likely range 67.4% to 89.0%, 114 answers | 84.0%likely range 77.8% to 88.7%, 105 answers |
| Care and concern | 83.9%likely range 71.4% to 91.5%, 114 answers | 84.8%likely range 78.7% to 89.4%, 105 answers |
| Confidence and trust | 92.7%likely range 82.1% to 97.2%, 114 answers | 86.7%likely range 80.8% to 90.9%, 105 answers |
| Involvement in decisions | 89.7%likely range 77.9% to 95.5%, 108 answers | 90.2%likely range 84.7% to 93.9%, 99 answers |
| Needs met | 86.8%likely range 74.8% to 93.6%, 113 answers | 87.8%likely range 82.1% to 91.9%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.8%likely range 91.0% to 98.9%, 94 patients | 97.7%likely range 87.9% to 99.6%, 43 patients |
| Children at 18 months | 94.6%likely range 86.9% to 97.9%, 74 patients | 90.4%likely range 79.4% to 95.8%, 52 patients |
| Children at 5 years | 92.8%likely range 85.8% to 96.5%, 97 patients | 95.0%likely range 83.5% to 98.6%, 40 patients |
| Women aged 25 to 49 | 81.7%likely range 79.7% to 83.5%, 1,600 patients | 72.0%likely range 68.7% to 75.1%, 736 patients |
| Women aged 50 to 64 | 81.9%likely range 79.4% to 84.1%, 1,064 patients | 70.9%likely range 66.3% to 75.1%, 402 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,496August 2026 | 4,541August 2026 |
| Primary care network | Newcastle North PCN Limited | Newcastle North PCN Limited |
| Phone | 01782 276999 | 01782 783565 |
| Friends and Family Test (its own feedback) | 97.5% good or very good476 answers, June 2026 | 89.2% good or very good139 answers, June 2026 |
| Appointments (one month) | 4,622 in August 2026Same day 51.9%; face to face 53.3% | 1,825 in August 2026Same day 48.4%; face to face 60.1% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 1.13England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent8.4 including trainees and locums2,050 patients per permanent GP | 2.4 qualified permanent2.4 including trainees and locums1,935 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.