Teignbridge · Compare
Ashburton Surgery vs Buckfastleigh Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Buckfastleigh Medical Centre’s Practice Grade is clearly higher than Ashburton Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Ashburton SurgeryTQ13 7AP | Buckfastleigh Medical CentreTQ11 0DE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.0likely range 72.9 to 83.4108 survey answers | 87.5likely range 84.0 to 90.0117 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.8%likely range 76.3% to 89.3%, 108 answers | 89.0%likely range 84.7% to 92.2%, 117 answers |
| Access (mean of the two below) | 67.5%likely range 57.6% to 75.1% | 83.8%likely range 78.2% to 87.8%Clearly higher |
| Appointments within two weeks of booking | 77.0%likely range 67.1% to 84.6%, 1,319 appointments | 82.6%likely range 74.7% to 88.5%, 1,767 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 84.8%likely range 77.1% to 90.2%, 2,393 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.3%likely range 72.1% to 86.5%, 102 answers | 91.2%likely range 87.1% to 94.0%, 113 answers |
| Reception and admin team | 95.6%likely range 90.3% to 98.1%, 105 answers | 95.0%likely range 91.7% to 97.0%, 116 answers |
| Having a preferred professional | 40.4%likely range 32.1% to 49.3%, 107 answers | 32.9%likely range 27.6% to 38.6%, 118 answers |
| Seeing your preferred professional | 50.7%likely range 37.3% to 63.9%, 46 answers | 44.7%likely range 34.4% to 55.5%, 37 answers |
| Knowing the next step | 93.6%likely range 87.6% to 96.8%, 102 answers | 90.5%likely range 86.4% to 93.4%, 116 answers |
| Contacting the practice | 94.8%likely range 89.2% to 97.5%, 105 answers | 86.5%likely range 81.9% to 90.1%, 117 answers |
| Wait for an appointment | 65.6%likely range 56.4% to 73.7%, 99 answers | 61.6%likely range 55.2% to 67.5%, 103 answers |
| Being listened to | 94.3%likely range 88.5% to 97.3%, 103 answers | 88.1%likely range 83.7% to 91.5%, 115 answers |
| Care and concern | 95.4%likely range 89.9% to 98.0%, 103 answers | 88.2%likely range 83.8% to 91.6%, 114 answers |
| Confidence and trust | 95.4%likely range 90.0% to 98.0%, 104 answers | 89.1%likely range 84.8% to 92.3%, 115 answers |
| Involvement in decisions | 94.6%likely range 88.7% to 97.5%, 99 answers | 98.0%likely range 95.5% to 99.1%, 113 answers |
| Needs met | 95.8%likely range 90.6% to 98.2%, 105 answers | 91.9%likely range 87.9% to 94.6%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.6%likely range 68.6% to 90.0%, 49 patients | 88.9%likely range 71.9% to 96.1%, 27 patients |
| Children at 18 months | 85.0%likely range 70.9% to 92.9%, 40 patients | 97.1%likely range 85.5% to 99.5%, 35 patients |
| Children at 5 years | 89.6%likely range 77.8% to 95.5%, 48 patients | 81.3%likely range 64.7% to 91.1%, 32 patients |
| Women aged 25 to 49 | 77.2%likely range 74.4% to 79.7%, 981 patients | 77.2%likely range 74.0% to 80.1%, 731 patients |
| Women aged 50 to 64 | 80.5%likely range 77.7% to 83.0%, 841 patients | 75.5%likely range 71.7% to 79.0%, 527 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,161August 2026 | 5,140August 2026 |
| Primary care network | South Dartmoor and Totnes PCN | South Dartmoor and Totnes PCN |
| Phone | 01364 652731 | 01364 642534 |
| Friends and Family Test (its own feedback) | 96.4% good or very good138 answers, June 2026 | 97.9% good or very good192 answers, June 2026 |
| Appointments (one month) | 2,830 in August 2026Same day 35.1%; face to face 70.0% | 2,828 in August 2026Same day 39.4%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent5.0 including trainees and locums2,148 patients per permanent GP | 4.3 qualified permanent4.3 including trainees and locums1,208 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.