Amber Valley · Compare
Arthur Medical Centre vs Whitemoor Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Arthur Medical Centre and Whitemoor Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Arthur Medical CentreDE7 6AX | Whitemoor Medical CentreDE56 0JB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.4likely range 68.9 to 80.6120 survey answers | 81.2likely range 75.3 to 85.5136 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.7%likely range 64.7% to 81.0%, 120 answers | 83.4%likely range 75.1% to 89.4%, 136 answers |
| Access (mean of the two below) | 79.1%likely range 73.7% to 83.2% | 76.0%likely range 72.3% to 79.2% |
| Appointments within two weeks of booking | 79.4%likely range 70.8% to 86.0%, 1,645 appointments | 68.2%likely range 62.7% to 73.3%, 4,541 appointments |
| Calls answered by the practice | 78.7%likely range 72.4% to 83.8%, 4,050 calls | 83.7%likely range 78.9% to 87.5%, 5,915 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.1%likely range 27.6% to 45.7%, 115 answers | 70.3%likely range 60.8% to 78.4%, 133 answers |
| Reception and admin team | 79.9%likely range 71.4% to 86.4%, 118 answers | 94.1%likely range 87.7% to 97.2%, 136 answers |
| Having a preferred professional | 25.3%likely range 18.1% to 34.1%, 122 answers | 23.0%likely range 15.9% to 32.0%, 136 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 40.6%likely range 23.0% to 61.1%, 31 answers |
| Knowing the next step | 75.0%likely range 65.9% to 82.4%, 114 answers | 89.4%likely range 81.8% to 94.0%, 133 answers |
| Contacting the practice | 53.1%likely range 43.6% to 62.3%, 116 answers | 74.1%likely range 64.8% to 81.7%, 135 answers |
| Wait for an appointment | 50.9%likely range 40.8% to 60.9%, 101 answers | 74.4%likely range 64.7% to 82.2%, 124 answers |
| Being listened to | 88.7%likely range 81.4% to 93.4%, 118 answers | 90.5%likely range 83.2% to 94.9%, 132 answers |
| Care and concern | 88.3%likely range 80.8% to 93.2%, 116 answers | 90.4%likely range 83.0% to 94.7%, 133 answers |
| Confidence and trust | 93.2%likely range 86.8% to 96.6%, 118 answers | 96.6%likely range 90.9% to 98.8%, 131 answers |
| Involvement in decisions | 91.6%likely range 84.6% to 95.6%, 112 answers | 92.5%likely range 85.3% to 96.3%, 125 answers |
| Needs met | 85.0%likely range 77.1% to 90.6%, 118 answers | 92.4%likely range 85.4% to 96.2%, 132 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.7%likely range 79.3% to 94.2%, 71 patients | 96.9%likely range 91.2% to 98.9%, 96 patients |
| Children at 18 months | 95.1%likely range 88.0% to 98.1%, 81 patients | 94.7%likely range 88.1% to 97.7%, 94 patients |
| Children at 5 years | 93.8%likely range 87.0% to 97.1%, 96 patients | 92.4%likely range 86.2% to 96.0%, 119 patients |
| Women aged 25 to 49 | 75.8%likely range 73.4% to 78.0%, 1,314 patients | 76.9%likely range 74.9% to 78.8%, 1,783 patients |
| Women aged 50 to 64 | 79.7%likely range 77.0% to 82.2%, 898 patients | 77.8%likely range 75.5% to 79.9%, 1,366 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,926August 2026 | 12,494August 2026 |
| Primary care network | Belper PCN | Belper PCN |
| Phone | 01332 880249 | 01773 880099 |
| Friends and Family Test (its own feedback) | 91.9% good or very good346 answers, June 2026 | 94.5% good or very good512 answers, June 2026 |
| Appointments (one month) | 3,374 in August 2026Same day 32.3%; face to face 71.7% | 5,670 in August 2026Same day 43.8%; face to face 90.8% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent8.3 including trainees and locums1,902 patients per permanent GP | 5.0 qualified permanent9.0 including trainees and locums2,521 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.