Hyndburn · Compare
Arg Healthcare vs Oswald Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Arg Healthcare and Oswald Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Arg HealthcareBB5 0AL | Oswald Medical CentreBB5 1RP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.7likely range 67.7 to 80.684 survey answers | 77.5likely range 57.1 to 89.292 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.0%likely range 61.1% to 79.3%, 84 answers | 74.6%likely range 45.4% to 91.2%, 92 answers |
| Access (mean of the two below) | 83.3%likely range 78.9% to 86.7% | 84.2%likely range 81.4% to 86.3% |
| Appointments within two weeks of booking | 96.7%likely range 92.4% to 98.6%, 2,213 appointments | 95.8%likely range 92.2% to 97.7%, 3,392 appointments |
| Calls answered by the practice | 69.7%likely range 62.2% to 76.3%, 3,309 calls | 72.6%likely range 68.4% to 76.4%, 9,949 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.3%likely range 55.0% to 74.4%, 82 answers | 59.1%likely range 31.6% to 81.9%, 90 answers |
| Reception and admin team | 77.2%likely range 67.5% to 84.7%, 82 answers | 86.4%likely range 57.5% to 96.8%, 92 answers |
| Having a preferred professional | 50.2%likely range 40.1% to 60.3%, 83 answers | 28.6%likely range 10.5% to 57.6%, 91 answers |
| Seeing your preferred professional | 50.9%likely range 35.2% to 66.5%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.6%likely range 76.8% to 91.4%, 81 answers | 73.8%likely range 43.3% to 91.2%, 83 answers |
| Contacting the practice | 69.9%likely range 59.7% to 78.4%, 82 answers | 61.5%likely range 33.7% to 83.4%, 91 answers |
| Wait for an appointment | 87.6%likely range 78.4% to 93.3%, 71 answers | 67.2%likely range 37.4% to 87.6%, 83 answers |
| Being listened to | 80.6%likely range 71.3% to 87.4%, 83 answers | 83.0%likely range 53.7% to 95.4%, 91 answers |
| Care and concern | 79.9%likely range 70.3% to 87.0%, 80 answers | 84.3%likely range 54.9% to 96.0%, 90 answers |
| Confidence and trust | 89.5%likely range 81.3% to 94.3%, 80 answers | 95.0%likely range 67.2% to 99.4%, 90 answers |
| Involvement in decisions | 79.0%likely range 69.3% to 86.3%, 79 answers | 89.8%likely range 60.4% to 98.1%, 87 answers |
| Needs met | 80.3%likely range 70.8% to 87.3%, 81 answers | 80.5%likely range 50.7% to 94.3%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.6%likely range 64.9% to 85.3%, 64 patients | 83.3%likely range 77.5% to 87.8%, 203 patients |
| Children at 18 months | 78.9%likely range 66.7% to 87.5%, 57 patients | 77.7%likely range 71.5% to 82.9%, 202 patients |
| Children at 5 years | 85.3%likely range 75.0% to 91.8%, 68 patients | 81.3%likely range 75.1% to 86.1%, 192 patients |
| Women aged 25 to 49 | 57.1%likely range 53.6% to 60.6%, 763 patients | 54.2%likely range 52.3% to 56.0%, 2,690 patients |
| Women aged 50 to 64 | 67.0%likely range 62.1% to 71.6%, 376 patients | 65.2%likely range 62.5% to 67.8%, 1,229 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,832August 2026 | 16,317August 2026 |
| Primary care network | Hyndburn Central PCN | Hyndburn Central PCN |
| Phone | 01254 233048 | 01254 282501 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 89.4% good or very good245 answers, June 2026 |
| Appointments (one month) | 3,485 in August 2026Same day 36.4%; face to face 58.5% | 6,097 in August 2026Same day 46.7%; face to face 52.3% |
| Antibiotic items per STAR-PU (one year) | 1.00England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums4,530 patients per permanent GP | 5.1 qualified permanent7.6 including trainees and locums3,187 patients per permanent GP |
| CQC rating (a separate source) | Inadequate | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.