West Suffolk · Compare
Angel Hill Surgery vs The Guildhall and Barrow Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Angel Hill Surgery and The Guildhall and Barrow Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Angel Hill SurgeryIP33 1LU | The Guildhall and Barrow SurgeryIP33 1ET |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.4likely range 61.3 to 79.3116 survey answers | 77.1likely range 70.1 to 81.6129 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.9%likely range 55.6% to 81.1%, 116 answers | 86.1%likely range 76.2% to 92.3%, 129 answers |
| Access (mean of the two below) | 74.6%likely range 71.2% to 77.7%Clearly higher | 56.1%likely range 52.2% to 59.9% |
| Appointments within two weeks of booking | 83.7%likely range 78.9% to 87.6%, 4,241 appointmentsClearly higher | 64.0%likely range 58.0% to 69.6%, 3,981 appointments |
| Calls answered by the practice | 65.5%likely range 60.5% to 70.2%, 7,555 callsClearly higher | 48.1%likely range 43.1% to 53.1%, 7,850 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.0%likely range 33.1% to 61.4%, 110 answers | 67.7%likely range 55.9% to 77.6%, 123 answers |
| Reception and admin team | 81.2%likely range 67.4% to 90.0%, 112 answers | 85.4%likely range 75.3% to 91.8%, 128 answers |
| Having a preferred professional | 30.9%likely range 19.5% to 45.2%, 116 answers | 48.6%likely range 37.4% to 60.0%, 129 answers |
| Seeing your preferred professional | 22.9%likely range 9.1% to 46.9%, 43 answers | 63.8%likely range 46.7% to 78.1%, 60 answers |
| Knowing the next step | 81.6%likely range 67.9% to 90.2%, 112 answers | 88.8%likely range 79.2% to 94.3%, 124 answers |
| Contacting the practice | 70.5%likely range 56.2% to 81.7%, 115 answers | 76.7%likely range 65.6% to 85.1%, 127 answers |
| Wait for an appointment | 59.9%likely range 45.0% to 73.3%, 106 answers | 65.9%likely range 53.7% to 76.3%, 116 answers |
| Being listened to | 87.1%likely range 74.3% to 94.1%, 111 answers | 96.8%likely range 89.7% to 99.1%, 127 answers |
| Care and concern | 84.6%likely range 71.2% to 92.4%, 110 answers | 95.8%likely range 88.3% to 98.6%, 127 answers |
| Confidence and trust | 92.3%likely range 80.7% to 97.2%, 111 answers | 97.1%likely range 90.1% to 99.2%, 126 answers |
| Involvement in decisions | 92.8%likely range 80.9% to 97.5%, 106 answers | 96.3%likely range 88.8% to 98.8%, 123 answers |
| Needs met | 91.5%likely range 79.6% to 96.8%, 109 answers | 96.0%likely range 88.4% to 98.7%, 125 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 84.1% to 95.3%, 102 patients | 94.4%likely range 88.4% to 97.4%, 108 patients |
| Children at 18 months | 93.5%likely range 87.1% to 96.8%, 107 patients | 92.3%likely range 86.0% to 95.9%, 117 patients |
| Children at 5 years | 90.8%likely range 84.3% to 94.8%, 120 patients | 89.2%likely range 82.3% to 93.6%, 120 patients |
| Women aged 25 to 49 | 63.9%likely range 61.9% to 66.0%, 2,097 patients | 72.2%likely range 70.2% to 74.1%, 2,101 patients |
| Women aged 50 to 64 | 70.0%likely range 67.4% to 72.4%, 1,290 patients | 77.8%likely range 75.5% to 80.0%, 1,330 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,493August 2026 | 13,772August 2026 |
| Primary care network | Bury St Edmunds PCN | Bury St Edmunds PCN |
| Phone | 01284 753008 | 01284 701601 |
| Friends and Family Test (its own feedback) | 92.9% good or very good198 answers, June 2026 | 1 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 5,243 in August 2026Same day 56.6%; face to face 55.3% | 4,987 in August 2026Same day 34.1%; face to face 78.4% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.2 qualified permanent10.4 including trainees and locums1,864 patients per permanent GP | 9.0 qualified permanent12.0 including trainees and locums1,535 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.