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Altrincham Medical Practice vs Shay Lane Medical Centre (Kelman)
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Altrincham Medical Practice and Shay Lane Medical Centre (Kelman) cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Altrincham Medical PracticeWA14 2DD | Shay Lane Medical Centre (Kelman)WA15 8NZ |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 83.495% interval 77.7 to 87.6124 survey answers | 82.895% interval 77.5 to 86.5105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.9%95% interval 75.1% to 88.7%, 124 answers | 87.1%95% interval 79.9% to 92.0%, 105 answers |
| Access (mean of the two below) | 84.4%95% interval 79.1% to 88.2%Clearly higher | 72.7%95% interval 67.2% to 77.1% |
| Appointments within two weeks of booking | 85.4%95% interval 77.6% to 90.8%, 1,667 appointments | 89.7%95% interval 81.7% to 94.5%, 1,372 appointments |
| Calls answered by the practice | 83.3%95% interval 76.0% to 88.7%, 2,758 callsClearly higher | 55.7%95% interval 48.1% to 63.0%, 3,472 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 63.2%95% interval 54.0% to 71.5%, 121 answers | 55.1%95% interval 46.1% to 63.9%, 103 answers |
| Reception and admin team | 88.3%95% interval 81.1% to 93.0%, 121 answers | 81.5%95% interval 73.4% to 87.5%, 103 answers |
| Having a preferred professional | 36.0%95% interval 27.9% to 45.1%, 124 answers | 43.1%95% interval 34.3% to 52.2%, 102 answers |
| Seeing your preferred professional | 59.1%95% interval 43.8% to 72.7%, 45 answers | 51.8%95% interval 37.9% to 65.5%, 43 answers |
| Knowing the next step | 92.1%95% interval 85.7% to 95.8%, 120 answers | 90.7%95% interval 83.9% to 94.8%, 101 answers |
| Contacting the practice | 75.8%95% interval 67.3% to 82.7%, 124 answers | 73.7%95% interval 65.1% to 80.9%, 104 answers |
| Wait for an appointment | 71.8%95% interval 62.8% to 79.4%, 117 answers | 58.0%95% interval 48.3% to 67.0%, 92 answers |
| Being listened to | 90.4%95% interval 83.6% to 94.5%, 122 answers | 94.7%95% interval 89.1% to 97.6%, 103 answers |
| Care and concern | 89.1%95% interval 82.1% to 93.6%, 123 answers | 94.6%95% interval 88.8% to 97.4%, 103 answers |
| Confidence and trust | 92.3%95% interval 86.0% to 95.9%, 123 answers | 97.6%95% interval 93.0% to 99.2%, 104 answers |
| Involvement in decisions | 93.3%95% interval 87.2% to 96.6%, 122 answers | 98.2%95% interval 93.8% to 99.5%, 102 answers |
| Needs met | 94.2%95% interval 88.2% to 97.2%, 119 answers | 97.3%95% interval 92.5% to 99.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 95.0%95% interval 87.8% to 98.0%, 80 patients | 93.6%95% interval 82.8% to 97.8%, 47 patients |
| Children at 18 months | 94.2%95% interval 87.1% to 97.5%, 86 patients | 95.7%95% interval 85.8% to 98.8%, 47 patients |
| Children at 5 years | 92.6%95% interval 85.6% to 96.4%, 95 patients | 96.4%95% interval 87.7% to 99.0%, 55 patients |
| Women aged 25 to 49 | 73.3%95% interval 71.1% to 75.4%, 1,617 patients | 65.4%95% interval 62.1% to 68.6%, 816 patients |
| Women aged 50 to 64 | 81.5%95% interval 78.4% to 84.3%, 677 patients | 79.0%95% interval 75.6% to 82.1%, 587 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 8,438August 2026 | 6,137August 2026 |
| Primary care network | Altrincham Healthcare Alliance PCN | Altrincham Healthcare Alliance PCN |
| Phone | 0161 9282424 | 0161 9803835 |
| Friends and Family Test (its own feedback) | 96.0% good or very good151 answers, June 2026 | 91.6% good or very good215 answers, June 2026 |
| Appointments (one month) | 2,633 in August 2026Same day 45.0%; face to face 58.1% | 2,220 in August 2026Same day 36.4%; face to face 85.3% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent6.3 including trainees and locums3,431 patients per permanent GP | 5.3 qualified permanent5.3 including trainees and locums1,167 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.