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Alpha Medical Practice vs Pak Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Alpha Medical Practice and Pak Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureAlpha Medical PracticeB8 1JAPak Health CentreB8 1JA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.2likely range 65.8 to 77.980 survey answers82.2likely range 74.1 to 88.064 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good66.0%likely range 57.0% to 74.0%, 80 answers79.0%likely range 67.6% to 87.2%, 64 answers
Access (mean of the two below)86.5%likely range 82.8% to 89.5%89.5%likely range 84.6% to 92.9%
Appointments within two weeks of booking99.2%likely range 96.8% to 99.8%, 3,266 appointments96.9%likely range 92.5% to 98.8%, 2,062 appointments
Calls answered by the practice73.8%likely range 66.8% to 79.7%, 3,719 calls82.0%likely range 73.1% to 88.4%, 2,001 calls
More survey questions (not part of the grade)
Getting through on the phone52.1%likely range 42.9% to 61.1%, 77 answers58.1%likely range 45.3% to 69.9%, 59 answers
Reception and admin team69.4%likely range 60.5% to 77.0%, 80 answers78.9%likely range 67.2% to 87.2%, 62 answers
Having a preferred professional51.2%likely range 42.3% to 60.1%, 80 answers52.2%likely range 40.1% to 64.1%, 63 answers
Seeing your preferred professional34.4%likely range 23.6% to 47.1%, 42 answers44.7%likely range 29.3% to 61.1%, 35 answers
Knowing the next step65.8%likely range 56.1% to 74.3%, 70 answers86.2%likely range 74.8% to 92.9%, 56 answers
Contacting the practice59.5%likely range 50.2% to 68.2%, 76 answers75.0%likely range 62.6% to 84.3%, 59 answers
Wait for an appointment52.8%likely range 42.9% to 62.5%, 67 answers55.5%likely range 42.1% to 68.1%, 53 answers
Being listened to69.8%likely range 60.8% to 77.5%, 78 answers79.3%likely range 67.5% to 87.6%, 61 answers
Care and concern70.7%likely range 61.8% to 78.3%, 79 answers80.7%likely range 68.9% to 88.7%, 60 answers
Confidence and trust84.0%likely range 76.1% to 89.7%, 77 answers94.7%likely range 85.5% to 98.2%, 57 answers
Involvement in decisions82.7%likely range 74.2% to 88.8%, 71 answers91.9%likely range 81.7% to 96.6%, 56 answers
Needs met79.5%likely range 71.0% to 86.0%, 76 answers89.0%likely range 77.8% to 94.9%, 54 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.1%likely range 82.8% to 95.6%, 79 patients78.9%likely range 66.7% to 87.5%, 57 patients
Children at 18 months80.2%likely range 70.6% to 87.3%, 86 patients84.8%likely range 74.3% to 91.6%, 66 patients
Children at 5 years79.2%likely range 68.4% to 86.9%, 72 patients72.3%likely range 58.2% to 83.1%, 47 patients
Women aged 25 to 4952.2%likely range 49.1% to 55.3%, 1,015 patients65.9%likely range 62.5% to 69.2%, 754 patients
Women aged 50 to 6468.7%likely range 63.6% to 73.4%, 342 patients83.0%likely range 77.5% to 87.4%, 218 patients
Facts (NHS England, not part of the grade)
Registered patients5,543August 20265,024August 2026
Primary care networkWashwood Heath PCNWashwood Heath PCN
Phone0121 32870100121 3273926
Friends and Family Test (its own feedback)75.0% good or very good20 answers, June 202668.2% good or very good44 answers, June 2026
Appointments (one month)3,942 in August 2026Same day 58.5%; face to face 61.2%2,591 in August 2026Same day 61.1%; face to face 88.3%
Antibiotic items per STAR-PU (one year)0.86England 0.74, April 2025 to March 20260.82England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent3.5 including trainees and locums1,732 patients per permanent GP1.2 qualified permanent1.9 including trainees and locums4,282 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences