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Staffordshire Moorlands · Compare

Allen Street Clinic vs Tean Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Allen Street Clinic and Tean Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureAllen Street ClinicST10 1HJTean SurgeryST10 4EG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.5likely range 78.2 to 86.0114 survey answers78.6likely range 72.2 to 83.5101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.3%likely range 75.5% to 86.0%, 114 answers79.6%likely range 70.8% to 86.3%, 101 answers
Access (mean of the two below)85.2%likely range 80.7% to 88.8%76.2%likely range 70.5% to 80.8%
Appointments within two weeks of booking99.7%likely range 96.6% to 100.0%, 2,000 appointmentsClearly higher79.3%likely range 70.7% to 85.9%, 1,637 appointments
Calls answered by the practice70.6%likely range 62.1% to 77.8%, 2,635 calls72.9%likely range 65.4% to 79.3%, 3,203 calls
More survey questions (not part of the grade)
Getting through on the phone67.0%likely range 60.2% to 73.1%, 108 answers64.2%likely range 54.4% to 72.9%, 98 answers
Reception and admin team91.1%likely range 86.5% to 94.3%, 112 answers87.4%likely range 79.5% to 92.6%, 99 answers
Having a preferred professional16.4%likely range 12.0% to 22.0%, 113 answers29.6%likely range 21.7% to 39.0%, 103 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step88.1%likely range 82.9% to 91.8%, 112 answers86.0%likely range 77.7% to 91.5%, 96 answers
Contacting the practice74.7%likely range 68.4% to 80.2%, 112 answers81.3%likely range 72.5% to 87.8%, 98 answers
Wait for an appointment87.0%likely range 81.5% to 91.0%, 104 answers79.8%likely range 70.5% to 86.7%, 92 answers
Being listened to85.0%likely range 79.5% to 89.3%, 110 answers92.5%likely range 85.6% to 96.2%, 99 answers
Care and concern75.6%likely range 69.3% to 80.9%, 111 answers85.0%likely range 76.7% to 90.7%, 100 answers
Confidence and trust89.3%likely range 84.3% to 92.9%, 110 answers94.2%likely range 87.8% to 97.3%, 100 answers
Involvement in decisions89.3%likely range 84.2% to 92.9%, 108 answers97.0%likely range 91.4% to 99.0%, 97 answers
Needs met94.5%likely range 90.4% to 96.9%, 109 answers97.7%likely range 92.6% to 99.3%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.7%likely range 87.9% to 99.6%, 43 patients97.4%likely range 86.5% to 99.5%, 38 patients
Children at 18 months96.2%likely range 87.0% to 98.9%, 52 patients96.8%likely range 83.8% to 99.4%, 31 patients
Children at 5 years97.7%likely range 87.9% to 99.6%, 43 patients95.2%likely range 84.2% to 98.7%, 42 patients
Women aged 25 to 4980.8%likely range 77.7% to 83.6%, 668 patients74.0%likely range 70.7% to 77.1%, 712 patients
Women aged 50 to 6482.9%likely range 79.2% to 86.0%, 468 patients76.8%likely range 73.2% to 80.1%, 565 patients
Facts (NHS England, not part of the grade)
Registered patients4,837August 20265,866August 2026
Primary care networkMoorlands & Rural PCNMoorlands & Rural PCN
Phone01538 75267401538 722323
Friends and Family Test (its own feedback)98.8% good or very good83 answers, June 202690.5% good or very good74 answers, June 2026
Appointments (one month)2,763 in August 2026Same day 66.3%; face to face 41.6%2,039 in August 2026Same day 33.2%; face to face 77.7%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.7 qualified permanent3.8 including trainees and locums1,796 patients per permanent GP3.0 qualified permanent4.0 including trainees and locums1,982 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences