Hounslow · Compare
Albany Practice vs Brentford Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Albany Practice and Brentford Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Albany PracticeTW8 8DS | Brentford Group PracticeTW8 8DS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 69.7 to 80.5112 survey answers | 73.8likely range 65.2 to 80.795 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.5%likely range 61.4% to 76.5%, 112 answers | 71.7%likely range 59.6% to 81.4%, 95 answers |
| Access (mean of the two below) | 89.5%likely range 85.4% to 92.2%Clearly higher | 78.4%likely range 73.5% to 82.5% |
| Appointments within two weeks of booking | 95.5%likely range 90.1% to 98.1%, 1,750 appointmentsClearly higher | 83.4%likely range 77.3% to 88.1%, 2,781 appointments |
| Calls answered by the practice | 83.4%likely range 77.1% to 88.2%, 3,549 calls | 73.3%likely range 65.5% to 80.0%, 2,919 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 56.1% to 72.0%, 109 answers | 49.9%likely range 37.5% to 62.4%, 88 answers |
| Reception and admin team | 78.2%likely range 70.6% to 84.3%, 110 answers | 76.0%likely range 64.0% to 85.0%, 93 answers |
| Having a preferred professional | 30.1%likely range 23.1% to 38.1%, 113 answers | 53.8%likely range 41.6% to 65.5%, 95 answers |
| Seeing your preferred professional | 36.6%likely range 22.9% to 52.9%, 31 answers | 53.7%likely range 36.7% to 69.9%, 48 answers |
| Knowing the next step | 76.7%likely range 68.7% to 83.1%, 104 answers | 80.8%likely range 68.8% to 88.9%, 88 answers |
| Contacting the practice | 61.6%likely range 53.2% to 69.3%, 110 answers | 63.0%likely range 50.4% to 74.1%, 91 answers |
| Wait for an appointment | 61.3%likely range 52.4% to 69.4%, 99 answers | 56.7%likely range 43.6% to 68.9%, 84 answers |
| Being listened to | 83.3%likely range 76.0% to 88.7%, 107 answers | 73.2%likely range 60.7% to 82.8%, 89 answers |
| Care and concern | 79.7%likely range 72.0% to 85.6%, 107 answers | 77.2%likely range 65.1% to 86.0%, 90 answers |
| Confidence and trust | 87.5%likely range 80.9% to 92.1%, 108 answers | 91.5%likely range 81.5% to 96.3%, 88 answers |
| Involvement in decisions | 81.3%likely range 73.6% to 87.1%, 103 answers | 80.2%likely range 67.7% to 88.7%, 82 answers |
| Needs met | 79.9%likely range 72.3% to 85.8%, 108 answers | 90.3%likely range 80.1% to 95.6%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.2%likely range 64.4% to 85.0%, 63 patients | 78.6%likely range 66.2% to 87.3%, 56 patients |
| Children at 18 months | 72.4%likely range 59.8% to 82.2%, 58 patients | 69.2%likely range 57.2% to 79.1%, 65 patients |
| Children at 5 years | 65.2%likely range 53.1% to 75.5%, 66 patients | 73.0%likely range 61.9% to 81.8%, 74 patients |
| Women aged 25 to 49 | 69.5%likely range 67.1% to 71.9%, 1,421 patients | 63.4%likely range 61.0% to 65.8%, 1,532 patients |
| Women aged 50 to 64 | 76.7%likely range 73.2% to 79.9%, 609 patients | 72.4%likely range 69.0% to 75.5%, 738 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,214August 2026 | 8,076August 2026 |
| Primary care network | Brentworth PCN | Brentworth PCN |
| Phone | 020 86303838 | 020 86303844 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 97.5% good or very good40 answers, June 2026 |
| Appointments (one month) | 3,530 in August 2026Same day 37.6%; face to face 70.0% | 5,233 in August 2026Same day 48.4%; face to face 43.8% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent5.1 including trainees and locums3,109 patients per permanent GP | 3.9 qualified permanent3.9 including trainees and locums2,060 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.