Hounslow · Compare
Albany Practice vs Brentford Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Albany Practice and Brentford Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Albany PracticeTW8 8DS | Brentford Family PracticeTW8 8DS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 69.7 to 80.5112 survey answers | 79.8likely range 75.2 to 83.6110 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.5%likely range 61.4% to 76.5%, 112 answers | 77.1%likely range 70.8% to 82.4%, 110 answers |
| Access (mean of the two below) | 89.5%likely range 85.4% to 92.2% | 85.9%likely range 81.7% to 89.1% |
| Appointments within two weeks of booking | 95.5%likely range 90.1% to 98.1%, 1,750 appointments | 99.7%likely range 96.1% to 100.0%, 1,677 appointments |
| Calls answered by the practice | 83.4%likely range 77.1% to 88.2%, 3,549 calls | 72.0%likely range 64.4% to 78.5%, 3,199 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 56.1% to 72.0%, 109 answers | 83.6%likely range 77.6% to 88.2%, 104 answers |
| Reception and admin team | 78.2%likely range 70.6% to 84.3%, 110 answers | 81.6%likely range 75.6% to 86.3%, 109 answers |
| Having a preferred professional | 30.1%likely range 23.1% to 38.1%, 113 answers | 30.9%likely range 24.9% to 37.7%, 109 answers |
| Seeing your preferred professional | 36.6%likely range 22.9% to 52.9%, 31 answers | 34.3%likely range 24.4% to 45.9%, 41 answers |
| Knowing the next step | 76.7%likely range 68.7% to 83.1%, 104 answers | 83.4%likely range 77.5% to 88.0%, 106 answers |
| Contacting the practice | 61.6%likely range 53.2% to 69.3%, 110 answers | 80.6%likely range 74.5% to 85.6%, 107 answers |
| Wait for an appointment | 61.3%likely range 52.4% to 69.4%, 99 answers | 70.5%likely range 63.5% to 76.5%, 103 answers |
| Being listened to | 83.3%likely range 76.0% to 88.7%, 107 answers | 85.8%likely range 80.2% to 90.0%, 107 answers |
| Care and concern | 79.7%likely range 72.0% to 85.6%, 107 answers | 83.2%likely range 77.3% to 87.8%, 107 answers |
| Confidence and trust | 87.5%likely range 80.9% to 92.1%, 108 answers | 85.7%likely range 79.9% to 90.0%, 103 answers |
| Involvement in decisions | 81.3%likely range 73.6% to 87.1%, 103 answers | 86.2%likely range 80.4% to 90.4%, 100 answers |
| Needs met | 79.9%likely range 72.3% to 85.8%, 108 answers | 88.0%likely range 82.5% to 91.9%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.2%likely range 64.4% to 85.0%, 63 patients | 94.7%likely range 87.2% to 97.9%, 76 patients |
| Children at 18 months | 72.4%likely range 59.8% to 82.2%, 58 patients | 91.5%likely range 82.8% to 96.1%, 71 patients |
| Children at 5 years | 65.2%likely range 53.1% to 75.5%, 66 patients | 87.7%likely range 77.5% to 93.6%, 65 patients |
| Women aged 25 to 49 | 69.5%likely range 67.1% to 71.9%, 1,421 patients | 62.5%likely range 60.2% to 64.7%, 1,745 patients |
| Women aged 50 to 64 | 76.7%likely range 73.2% to 79.9%, 609 patients | 77.4%likely range 73.1% to 81.1%, 424 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,214August 2026 | 7,035August 2026 |
| Primary care network | Brentworth PCN | Brentworth PCN |
| Phone | 020 86303838 | 020 86303822 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,530 in August 2026Same day 37.6%; face to face 70.0% | 3,685 in August 2026Same day 53.5%; face to face 49.8% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent5.1 including trainees and locums3,109 patients per permanent GP | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.